- DR Horton, Inc. (Mount Laurel, NJ)
- …The right candidate's primary goal is to facilitate completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is ... repairs * Schedule and manage subcontractors to make designated warranty repairs * Certifies warranty work is completed within contractor obligations * Follow up… more
- PulteGroup (Englewood, CO)
- …according to standard processes. Manages risk and litigation issues stemming from warranty issues.PRIMARY RESPONSIBILITIES: + Manage escalated and large warranty ... address escalated homeowner concerns. + Manage, contain, and continuously improve warranty spend. + Participate in Lean initiatives to improve overall efficiencies… more
- Caterpillar, Inc. (Irving, TX)
- …key company metrics in addition to overseeing the measurement of the corporate warranty reserve and managing the corporate warranty processes. This role works ... statement of cash flow. + Coordination of the corporate warranty reserve calculation, including working with the actuaries who...actuaries who calculate the reserve and with the corporate warranty team on large warranty programs. +… more
- DR Horton, Inc. (St. Johns, FL)
- …and deliver a high level of customer satisfaction. Facilitate all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to ... painting * Schedule and manage subcontractors to make designated warranty and make ready/turn repairs * Certify warranty... warranty and make ready/turn repairs * Certify warranty work is completed within contractor obligations * Follow… more
- Cummins Inc. (Shoreview, MN)
- …focus - Building strong customer relationships and delivering customer-centric solutions. + Warranty Process - Analyzes customer issues to verify root cause of ... progressive damage using Cummins published service information; interprets the warranty administration manual to determine eligibility for coverage and claim… more
- Improveit Home Remodeling (Columbus, OH)
- …as the first point of contact for market customers regarding measures, projects and warranty issues and surveys. + Ensure all Warranty requests are handled in ... to the customer's satisfaction and Departmental SOPs, including managing warranty projects in i360 per appropriate SOP(s). + Determine...appropriate SOP(s). + Determine if service requests are under warranty coverage and if job is less than or… more
- PulteGroup (Pleasanton, CA)
- …according to standard processes. Manages risk and litigation issues stemming from warranty issues.PRIMARY RESPONSIBILITIES + Manage escalated and large warranty ... applicable legal protocol and process necessary workflow. + Assists in technical/ warranty training by partnering with other Customer Care Managers to address… more
- DR Horton, Inc. (Smyrna, DE)
- …and deliver a high level of customer satisfaction. Facilitate all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to ... painting * Schedule and manage subcontractors to make designated warranty and make ready/turn repairs * Certify warranty... warranty and make ready/turn repairs * Certify warranty work is completed within contractor obligations * Follow… more
- Leggett & Platt, Incorporated (Georgetown, KY)
- …as a Technical Support Advocate? + Respond to technical questions and warranty processing from internal and external customers and consumer escalations via ... quickly forming solutions to return systems to proper operation for warranty and non- warranty customers. + Diagnose and evaluate individual case information to… more
- AIG (Jeffersonville, IN)
- …ensure compliance with Generally Accepted Accounting Principles (GAAP) and ensure the warranty division accounting practice is in line with overall AIG accounting ... direct an offshore team that supports financial operations process for the Warranty division including Accounts Payable, Customer Refunds and Claims Check issuance.… more