- MSC Industrial Supply Co. (Fernley, NV)
- … web browsers, email, file attachments, tracking tools, website functionality, and web chat ). **OTHER REQUIREMENTS:** + This position may require access to ... attitude. + Use multiple communication channels (phone within a call center environment, web , email, and chat ) to resolve customer needs, including but not… more
- AAA Mid Atlantic (Forks, WA)
- …travel (required). DAILY RESONSIBILITIES: + Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and ... AAA Club Alliance is seeking an experienced full-time, Travel Agent to join our dynamic Travel Contact Center Team!...Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel… more
- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/72058/other-jobs-matching/location-only) Hot ... regarding general and specific account and plan-level information, and provide web registration and navigation assistance. Minimum Qualifications & Education + High… more
- ABBTECH Professional Resources, Inc. (MD)
- …Web and chat integration: + Support CloudFront + WAF configurations for secure web chat entry points. + Build APIs and event hooks to pass conversation ... agent assist experiences. + Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention...context between web chat , Amazon Connect, and AI services.… more
- Robert Half Technology (Atlanta, GA)
- …Web and chat integration: + Support CloudFront + WAF configurations for secure web chat entry points. + Build APIs and event hooks to pass conversation ... agent assist experiences. + Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention...context between web chat , Amazon Connect, and AI services.… more
- Dickinson Financial Corporation (Leavenworth, KS)
- …with clients in a blended contact center environment consisting of interactive video, web chat , secure mail and online banking interactions. Client interactions ... chat and other electronic forms of communication. The agent will toggle between video teller and online banking...service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels.… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to...open case. All cases shall be logged in a web -based agent desktop application. + Performs manual… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, ... requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9...multiple channels including, but not limited to, voicemail, email, web chat , outbound calls, membership growth, retention,… more
- ServiceNow, Inc. (Palm Beach, FL)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... Application Developer (CAD) certification + Extensive experience with Integration Technologies ( Web Services (REST, SOAP, JSON), middleware, LDAP, SSO, JDBC, Import… more