- Deloitte (Chicago, IL)
- …Analyst Lead will provide full Product Support to users via email, phone, and chat , and will be responsible to maintain product SLAs via a ticketing system for ... to internal and external users via email, phone, and chat ; maintain SLAs using a ticketing system. + Analyze,...If not CPA eligible: + Licensed Attorney + Enrolled Agent + Technology Certifications: + AWS Certified Solutions Architect… more
- Microsoft Corporation (Reston, VA)
- …technical decision makers to drive intent and enable sustained usage of Copilot Chat , Agents, and M365 Copilot, securing long-term customer success and renewal. * ... Leverage Agentic AI: Use Copilot prompt engineering and Agent -building expertise to drive AI at scale. * Explore...self-directed learning in areas such as Exchange 2013, Copilot Chat , Agents, M365 Copilot, business value realization, and adoption… more
- Teleperformance USA (Port Saint Lucie, FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with developers via email/ chat to resolve their questions or concerns** + **Calmly attempt to resolve… more
- Coinbase (Des Moines, IA)
- …and automation capabilities , as well as applications that enable customers to chat , email, or call our support lines accessible through our Help Center ... * Lead multiple engineering teams building customer-facing tools that power our chat , email, and voice support channels. Collaborate with Product Managers to define… more
- Capgemini (New York, NY)
- …and CRM Dynamics. + Deliver customer interaction solutions across IVR, Web , Messaging/ Chat , SMS, Social Media, and Genesys Agent Copilot. + Utilize Genesys ... **Key Responsibilities:** + Design and implement Voice and Non-Voice applications including Chat , SMS, Email, and Bots using Genesys Cloud CX Architect. + Develop… more
- Microsoft Corporation (Redmond, WA)
- …team is responsible for the core systems that power Microsoft 365 Copilot Chat delivering intelligence, quality, and transformative new features. We work at the ... to reason more effectively, respond faster, and support new capabilities in multi-modality, agent -based systems, and beyond + Advance the state of the art in model… more
- Microsoft Corporation (Redmond, WA)
- …the core systems that power [Microsoft 365 Copilot Chat ]( https://support.microsoft.com/en-us/copilot-microsoft365- chat ) delivering intelligence, quality, and ... to reason more effectively, respond faster, and support new capabilities in multi-modality, agent -based systems, and beyond + Advance the state of the art in model… more
- Amazon (Austin, TX)
- …and related systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... resolving hardware and software issues by fielding telephone calls, web chats, and email communication, diagnosing problems, performing troubleshooting activities,… more
- Public Storage (Plano, TX)
- …+ Work with IT and vendors to deliver GenAI solutions for multi-channel deployment ( web , mobile, voice, agent tools), API integration patterns for GenAI service ... is pivotal in driving innovation, scalability, and operational excellence across voice, chat , IVR, WFM, analytics, CRM, and AI/ML platforms. As a cross-functional… more
- Rubrik (Morrisville, NC)
- …at Rubrik will provide enterprise level technical support to our customers via phone, web , email, chat , onsite visits and other support channels as required. ... and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments...clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic… more