- Amazon (Seattle, WA)
- …contact center service that helps businesses of all sizes deliver superior customer experiences at lower cost. Amazon Connect Chat is a conversational ... will partner closely with engineering, AI, and design teams to reimagine both customer self- service and contact center experiences. This role offers the… more
- Lincoln Financial (Hartford, CT)
- …Science, Information Systems, or Information Technology with a strong understanding of customer web experience and development. * Ability to understand and ... Glance** The Role at a Glance: As an Analyst, Web Experience Product Owner, your role in an Agile...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Individuals with SQL skills are ... metrics. Applications requiring support include Analytic Business Intelligence tools and Customer Relation Management (CRM) tools, like Pega. Works with end-users,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …terminology into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ... and advice to end users for hardware, software, and systems through phone, email, or chat . + Resolves computer software and hardware problems of users, and acts as a… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …on behalf of customer . + Supports inbound calling, outbound calling, web chat and paper mail applications/inquiries. + Assists customers with processing, ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Job Responsibilities**...existing case as applicable, to record each phone, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be ... for intermediate level inbound call, outbound call, email and web chat services, as well as back-office...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Morley (Lansing, MI)
- **About the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained ... knowledge not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations...inbound and outbound conversations over the phone and using chat , email and the like + Use your computer… more
- PenFed Credit Union (San Antonio, TX)
- …experience at PenFed starts with you! Our team is responsible for providing exceptional customer service . We are seeking talented individuals that thrive in a ... you agree, you belong here! PenFed is hiring a Customer Service Representative to work onsite at...in all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve,… more
- Under Armour, Inc. (Boston, MA)
- Customer Service Systems Ops Analyst **...aligned with volume across multiple channels of communication: phone, chat , SMS, and Web to case, as ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- Lincoln Financial (Fort Wayne, IN)
- …74486 **The Role at a Glance** We are excited to bring on a ** Customer Service Representative** to support the Retirement Plan Services business (bilingual ... in a career with Lincoln Financial Group. As a Customer Service Representative, you will serve as...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more