- TEKsystems (Warren, MI)
- …50 miles of Warren Tech Center (onsite training required). + 6+ months of customer service experience, ideally in high-end retail or tech (eg, Nordstrom, Apple, ... incentives, and promotions when appropriate. + Make recommendations to improve customer satisfaction and chat efficiency. Required Skills & Qualifications… more
- The Cigna Group (Bloomfield, CT)
- …the self- service tools, assessments, and webinar resources **Skills** + Exceptional Customer Service experience + Prior experience working in a patient ... supports the complex and unique needs of the Evernorth Behavioral Health customer population. Behavioral advocates service inbound Chats from key stakeholders… more
- Amazon (Seattle, WA)
- …contact center service that helps businesses of all sizes deliver superior customer experiences at lower cost. Amazon Connect Chat is a conversational ... will partner closely with engineering, AI, and design teams to reimagine both customer self- service and contact center experiences. This role offers the… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Individuals with SQL skills are ... metrics. Applications requiring support include Analytic Business Intelligence tools and Customer Relation Management (CRM) tools, like Pega. Works with end-users,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …terminology into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ... and advice to end users for hardware, software, and systems through phone, email, or chat . + Resolves computer software and hardware problems of users, and acts as a… more
- CACI International (Forest Heights, MD)
- …for users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing * Demonstrate sound customer service and ... (DHS) The Service Desk Analyst shall possess and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports...case as applicable, to record each phone, email, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …on behalf of customer . + Supports inbound calling, outbound calling, web chat and paper mail applications/inquiries. + Assists customers with processing, ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Job Responsibilities**...existing case as applicable, to record each phone, or web chat communication with a customer… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer . + Support Services shall be ... for intermediate level inbound call, outbound call, email and web chat services, as well as back-office...up and resolution as requested. + Researches and analyzes customer service issues to provide information and… more
- Morley (Lansing, MI)
- **About the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be trained ... knowledge not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations...inbound and outbound conversations over the phone and using chat , email and the like + Use your computer… more