- Reyes Holdings (La Crosse, WI)
- …modifications, and enhancements, with a strong focus on the UKG Pro WFM application and its intricate functionalities + Create detailed logic and requirements ... and technical documentation , with experience in end-to-end implementation of UKG Pro WFM timekeeping system or High School Diploma /General Education Diploma with 9… more
- Hackensack Meridian Health (Neptune City, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst** , you will utilize workforce management tools and best ... or Analyst. + Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills are required to… more
- Entergy (Little Rock, AR)
- **Job Title:** Workforce Management WFM Invoicing and Forecasting **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** We are seeking a detail-oriented and proactive Workforce Management Analyst I to join our team. This role focuses on optimizing contact center operations through accurate forecasting, efficient scheduling, and meticulous vendor invoice… more
- Amazon (Atlanta, GA)
- …customer facing resources - 5+ years of experience building integrations across WFM , CRM, and contact center solutions or experience with communications protocols ... and APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions and passion for hands-on experience with scripting/coding (eg python, java, c#, .NET, or Node.js) - History of successful technical… more
- Amazon (Austin, TX)
- …wear many hats and work in a highly collaborative environment. As a WFM Software Development Engineer, you will help tackle a diverse landscape of technical ... challenges. We are an early-stage initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with Amazon, technology leaders within the team and across the business. You will… more
- Centene Corporation (Cheyenne, WY)
- …As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** ... Develops tailored forecasts through predictive analytics and adverse-event models to determine demand requirements and ensure sufficient contact center resources are available. Analyzes some complex forecasted data to determine budget and future staffing… more
- Cognizant (Phoenix, AZ)
- …With a strong background in Workday tools and processes the candidate will drive efficiency and innovation in our HR systems. This hybrid role requires a deep ... understanding of the Payer domain and advanced Excel skills to optimize business processes. **In this role, you will:** + Lead the design and implementation of Workday HCM solutions ensuring alignment with business objectives. + Oversee the integration of… more
- ADP (Augusta, GA)
- …**What you can expect on a typical day:** + **Be a True Partner** . Are you the ultimate relationship builder? You will partner with clients to truly understand their ... business and related needs, building long-term trust. You will become the most credible resource, focused on analyzing the client's existing systems, interface requirements, and business processes. + **Collaborate and Connect.** Looking for new ways to pique… more
- DriveTime (Mesa, AZ)
- …- but we really mean it! **The Specifics.** + 1+ years of work experience in a Contact Center environment. + 1+ Experience forecasting and scheduling in a Contact ... Center environment + Proficient in Microsoft Applications **Nice to Haves.** + Prior Genesys Cloud platform experience within a contact center + Bachelor's degree or equivalent experience. + SQL, snowflake, or python skills. + Experience in creating reports in… more
- Amazon (Seattle, WA)
- …The Verification, Risk Management and Operations (VRMO) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the ... innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual… more