• Assistant Manager, CEX Operations

    Global Industrial (Buford, GA)
    …(eg, new scorecard rollouts, CSAT improvement projects, QA recalibrations). * Coordinate across WFM , QA, and Project teams to align programs with business goals. * ... and rollout readiness for systems like Zendesk, QA tools, WFM platforms, and reporting dashboards. * Maintain SOPs and...program execution with minimal oversight. * Trusted partner to WFM , QA, and Project teams with strong stakeholder management… more
    Global Industrial (01/01/26)
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  • Supervisor- Workforce Management -Patient Service…

    Aspirus Ironwood Hospital (Wausau, WI)
    …Patient Service Center (PSC), the Supervisor - Workforce Management ( WFM ) provides operational leadership for enterprise forecasting, scheduling, real-time ... scalable practices for enterprise-wide adoption. This position leads the WFM team-including the Scheduler, Analyst, and Intraday Lead-to ensure appropriate… more
    Aspirus Ironwood Hospital (12/27/25)
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  • Senior Application Engineer - Workforce Management

    NBC Universal (Orlando, FL)
    …for defining, configuring, developing, testing, analyzing, and maintaining the UKG WFM Pro and UKG Workforce Central Timekeeping, Scheduling, Attendance, Data Hub ... years' experience with configuration and support of UKG Pro WFM , Workforce Central 8.0 or higher. Prefer WFC 8.1...+ 3+ years' experience with configuration of UKG Pro WFM Dashboards & Tiles. + 3+ years' experience with… more
    NBC Universal (12/12/25)
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  • Workforce Specialist - Call Center

    LCEC (North Fort Myers, FL)
    …+ Scheduling & Staffing: + Create and manage efficient schedules using Colabrio WFM to meet service level targets while optimizing labor costs. + Administer PTO, ... + Systems & Data Management: + Maintain data integrity within Colabrio WFM and supporting WebEx reporting tools. + Build Excel-based models, dashboards, and… more
    LCEC (01/08/26)
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  • Senior Director Workforce Planning - Evernorth…

    The Cigna Group (Scottsdale, AZ)
    …is a key leadership role focused on transforming our Workforce Management ( WFM ) organization. This leader will rebuild tools, processes, and technology to enable ... critical stakeholders. **Key Responsibilities:** + Lead the transformation of the WFM organization by developing and implementing innovative tools, processes, and… more
    The Cigna Group (12/18/25)
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  • CCaaS Lead Engineer

    OneMain Financial (Baltimore, MD)
    …The ideal candidate will have in-depth experience with Workforce Management ( WFM ), Customer Relationship Management (CRM) systems, call recording solutions, dialers, ... of custom APIs and integrate third-party systems (eg, CRM, WFM , billing, and other backend systems) with NiceCX solutions...real-time data integration and interaction routing. + Proficiency with WFM tools (eg, NICE). + Strong knowledge of MuleSoft… more
    OneMain Financial (12/14/25)
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  • IT Applications Lead (Workforce Management )

    Essel (Pleasanton, CA)
    Job Description: The Lead, IT Applications (Supply Chain - WFM Applications) will play a pivotal role in managing and supporting retail systems, with a specific ... various issues. The IT Application Lead for Supply Chain -Workforce Management ( WFM ) Applications leads projects that apply new or existing technologies and… more
    Essel (12/08/25)
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  • Senior Manager Contact Center Technical Solutions

    Public Storage (Plano, TX)
    …in driving innovation, scalability, and operational excellence across voice, chat, IVR, WFM , analytics, CRM, and AI/ML platforms. As a cross-functional leader, you ... in supporting Contact Center Operations, including CCaaS platforms, IVR, CTI and WFM Tools. **Preferred Qualifications:** + Master's degree in Computer Science, Data… more
    Public Storage (12/03/25)
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  • Program Manager, Demo & Sampling

    Amazon (Austin, TX)
    …The Program Manager, Demo & Sampling role supports the Whole Foods Market ( WFM ) Demo & Sampling program within Worldwide Grocery Organization. This position sits on ... the Supplier Marketing & Advertising team, working directly with WFM physical stores. The Program Manager will collaborate with category merchants, third-party… more
    Amazon (11/15/25)
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  • HRMS/HRIS Manager

    Weyerhaeuser (Seattle, WA)
    …day-to-day management and optimization of our HR system (Weyerhaeuser is implementing UKG Pro WFM in 2026), and serve as the bridge between our HR, IT and Finance ... skills. * Experience with large-scale HCM implementations (eg, UKG Pro WFM , Workday, SAP SuccessFactors or equivalent) is strongly preferred. * Experience… more
    Weyerhaeuser (01/09/26)
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