• Workforce Management Business Consultant

    Lowe's (Mooresville, NC)
    …creating a store organizational design to deliver on strategic efforts, and managing WFM software applications to ensure stores are staffed to provide great customer ... recommendations for executive leadership. + Liaison for Staffing department, IT, and WFM software vendors.Role is empowered to navigate through the organization and… more
    Lowe's (07/26/25)
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  • UKG Implementation Consultant

    Deloitte (Fresno, CA)
    …solving and troubleshooting skills + 2+ years of working with WFM functions/processes (eg scheduling, timekeeping, approvals, etc.) and/or technologies (eg UKG, ... Dayforce, WFM , etc.) + Demonstrated effective verbal and written communication skills by preparing meeting notes, drafting team emails, and participating in group… more
    Deloitte (07/25/25)
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  • UKG Applications Manager

    RWJBarnabas Health (Oceanport, NJ)
    …Scheduler products. + Must have at least 2-3 years of experience in UKG Pro WFM product. + Must be able to function in a fast-paced and challenging environment. Must ... and project documentation requirements + Manage projects related to the UKG Pro WFM and other products + Provides strategic and operational expertise to business… more
    RWJBarnabas Health (07/25/25)
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  • Contact Center Data and AI Architect

    CTG (Phoenix, AZ)
    …Analyze and map data models from Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM , Routing, etc.) and Five9 to cloud-native equivalents. + Collaborate with enterprise ... Deep expertise in Genesys data ecosystem, including InfoMart, UCS, GAAP, SpeechMiner, WFM , and Routing. + Proficient in Five9 data architecture and integration… more
    CTG (07/24/25)
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  • Capgemini General

    Capgemini (El Paso, TX)
    …Contact Center space: to include, Contact Center Operations, Workforce Management ( WFM ), Content and Knowledge Management (KM), Quality Assurance (QA), Training, ... Technology (CRM/KM, IVR/ACD, WFM , QM, etc.), Performance Management, Financial Management, Contract Management, Vendor Management, etc. + Process Improvement… more
    Capgemini (07/24/25)
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  • Workforce Management Forecasting Data Scientist

    Chewy (Louisville, KY)
    …is comfortable working with complex data, and can articulate actionable insights to WFM and operational leaders. **What You'll Do:** + Create daily and weekly ... macro patterns (eg, seasonality) to refine forecast accuracy + Collaborate with WFM Scheduler and Real-Time Analysts to ensure workforce alignment with forecasted… more
    Chewy (07/08/25)
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  • Sr Principal Architect (SaaS & GenAI)

    UKG (Ultimate Kronos Group) (Lowell, MA)
    …helping shape the future of our HCM (Human Capital Management) and WFM (Workforce Management) products. You'll play a critical role in designing modern, ... Systems * Design and evolve the architecture of AI-powered features in our HCM/ WFM SaaS platform. * Lead the transition of traditional systems to cloud-native,… more
    UKG (Ultimate Kronos Group) (07/03/25)
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  • Sr. Technical Success Manager - Service

    Sprinklr (MA)
    …Support Transformation leads. + Map legacy operations (telephony, IVR, ticketing, WFM ) into modern Sprinklr-enabled workflows using AI routing, unified agent ... to surface new use cases (eg, adding messaging, voice, co-browse, or WFM integrations). **Technical Escalations & Roadmap Influence** + Serve as the escalation… more
    Sprinklr (06/05/25)
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  • UKG Applications Analyst III-Digital…

    Mount Sinai Health System (New York, NY)
    …position is responsible for troubleshooting and supporting user inquiries into the UKG Pro WFM time and attendance system, as well as carrying out training for the ... work experience in IT + 5+ years of experience with UKG + 3+ years Pro WFM + 3+ years of experience in training and interacting with users Non-Bargaining Unit, 290 -… more
    Mount Sinai Health System (06/04/25)
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  • Manager, Industrial Engineering

    Walmart (Bentonville, AR)
    …such as pre-determined time ; motion systems and time study; utilizes WFM approach across a variety of complex operations/industries; uses statistical analysis ... identify anomalies and recommend an approach to address seamlessly within the overall WFM program; conducts the development and analysis of process change impact on… more
    Walmart (06/03/25)
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