• Field Resource Coordinator - Routing Specialist

    EchoStar (Chandler, AZ)
    …environment + Have the drive to learn and master DISH's workforce management ( WFM ) and customer relationship management (CRM) software + Spanish bilingual is a plus ... Visa sponsorship not available for this role **Salary Ranges** Compensation: $21.75/Hour **Benefits** We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time… more
    EchoStar (07/31/25)
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  • Assistant Vice President, Premium Audit…

    The Hartford (Hartford, CT)
    …Audit Reimagined. + Operational ownership of work distribution, including leading WFM activities, productivity ramps and staff models. Strategic Excellence: + In ... partnership with the Head of Premium Audit, execution of the organization's three-to-five-year transformational roadmap which will create a leading-edge Prem Audit organization focused on rich data insights, operational scale, and transformative digital… more
    The Hartford (07/30/25)
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  • Training Mgr

    UnityPoint Health (West Des Moines, IA)
    …project progress and overall health of training across the system. + Supports ERP and WFM learning systems as a Super User and assists business partners with the use ... of the learning systems. + Manages Training Team SharePoint as the SuperUser and Administrator as well as associated portals for customers. + Leads the analysis, planning, design, creation, and maintenance of simple reports/database projects. + Maintains… more
    UnityPoint Health (07/30/25)
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  • Supervisor, Plant Operations

    AltaGas (Springfield, VA)
    …document all regulatory required inspections and testing. + Coordinate with WFM maintenance planning/scheduling and responsible for capital project management. + ... Write, revise and communicate operating and maintenance procedures. + Implement new company policies and initiatives, assists with preparing and reviewing budgets. + Manage personnel issues and identifies and provides training for employees and initiates… more
    AltaGas (07/30/25)
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  • Manager Customer Service III

    Chewy (Richardson, TX)
    …with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM , and surfacing customer-impacting trends with QA. **What You'll Need:** + 5+ ... years of experience in operations, customer experience, or a related field, including 3+ years leading leaders-of-leaders in a high volume, multi-channel support environment. + Multi-channel contact center experience, with current or previous people leadership… more
    Chewy (07/29/25)
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  • Contact Center Solution/Technology Architect

    CTG (Phoenix, AZ)
    …customer journey orchestration. + Knowledge of routing logic and Workforce Management ( WFM ) solutions. + Solid understanding of contact center data, analytics, and ... AI integration. + Proven ability to work cross-functionally with IT, business, and vendor teams. + Strong vendor evaluation and selection experience. **Experience:** + Minimum 7 years of experience in Contact Center solution architecture and technology… more
    CTG (07/28/25)
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  • Engineer II - Premium (AI; GCP; AWS; Oracle;…

    CTG (Phoenix, AZ)
    …Strong hands-on expertise with **Genesys** platforms (InfoMart, UCS, GAAP, Speech Miner, WFM , Routing, etc.) and **Five9** + Proficient in cloud platforms: **Google ... Cloud Platform (GCP), Amazon Web Services (AWS)** + Experience with **Oracle** databases and integration with cloud solutions + Knowledge of **AI/ML** technologies applied to customer experience (eg, sentiment analysis, predictive models, virtual agents) +… more
    CTG (07/28/25)
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  • Retail Supervisor | Cirque du Soleil

    Compass Group, North America (Orlando, FL)
    …year counts. + Thoroughly and accurately uses applicable R+R/Levy systems (POS system, WFM scheduling, and more). + Ensures that all security, safety, and sanitation ... standards are achieved. + Adequately schedules team members to meet operational needs and desired targets within the labor budget. + Holds team accountable to daily responsibilities to deliver great guest service. + Promotes a cooperative work climate,… more
    Compass Group, North America (07/27/25)
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  • Assistant Operations Manager

    Teleperformance USA (Remote, OR)
    …+ **Continue liaison efforts with Account Management, Quality Assurance, Training, Recruiting, WFM , IT and the Client** + **Performs other related duties and ... assignments as** **required** **.** **Qualifications** + **Bachelor's degree from an accredited college or university or equivalent work experience** + **Two to three years of contact center management experience.** + **Currently a supervisor or above with… more
    Teleperformance USA (07/26/25)
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  • OMS Application Engineer

    Qualus (Austin, TX)
    …Information System (GIS) + Switch Order Management (SOM) + Work Force Management ( WFM ) + Advanced Metering Infrastructure (AMI) + Customer Information System (CIS) + ... Unix skills required (1-3+ years) + Experience with XML (1-3+ years) + Experience with JavaScript (1-3+ years) + Experience using Linux and Windows operating systems. + Strong systems background with the ability to troubleshoot across complex systems. +… more
    Qualus (07/26/25)
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