- Amazon (Austin, TX)
- Description The Senior Product Safety and Quality Analyst is responsible for vetting the safety and quality of new and existing WFM products by investigating ... supplier programs, establishing testing requirements in accordance with regulatory and WFM requirements, and developing and maintaining safety and quality technical… more
- TEKsystems (Los Angeles, CA)
- Description System Configuration & Administration * Configure WFM scheduling rules, compliance engines, timeclock policies, and role-based permissions for ... system configuration requirements Integration Support & Troubleshooting * Monitor HRIS-to- WFM bi-directional integration health, proactively identifying sync failures and… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …and Blue Shield of Minnesota Position Title: Senior Workforce Forecasting Analyst Location: Remote Career Area: Customer Service/Operations About Blue Cross and ... a difference, join us. The Impact You Will Have The Workforce Performance Analyst Sr is responsible for delivering the best possible forecasting models, capacity,… more
- Bosch (Itasca, IL)
- …company in Itasca (Roadside Protect Inc.), we are looking for a Forecasting Analyst to join our Workforce Management team. Roadside Protect is a strong provider ... authorization unavailable.** **Job Description** **Position Summary** : The Forecasting Analyst , reporting to the Workforce Manager, is responsible for anticipating… more
- Intuit (San Diego, CA)
- …Expert Network Real-Time Operations (RTO) team is seeking a Senior Analyst who is passionate about customer experience, operational excellence, and innovation ... at scale. The Senior Analyst role is designed for individuals who can work...channels. + Provide technical understanding of upstream workforce management ( WFM ) value chain, ensuring clarity and accountability for the… more
- Progress Rail Services Corp. (Albertville, AL)
- …(PRSC Corp HQ) - 001 **Job Purpose:** Job Purpose : The Software Support Analyst , HCM Administrator, works under the general direction of the IT Support Manager and ... PeopleTools 8.56+, Windows Server 2012/2016. **Job Title:** Software Support Analyst (HCM Admin) **City:** Albertville **Key Job Elements:** Primary support:… more
- Comcast (Philadelphia, PA)
- …want you to fast-forward your career at Comcast. **Job Summary** As the Lead Analyst , Real Time Operations, you will play a strategic role in optimizing call routing ... expertise, with project management and SQL as preferred skills. Familiarity with Aspect WFM , Jira, and MS Office is essential for success. **Job Description** **Core… more
- MLC (St. Louis, MO)
- Job Title: Business Analyst Why consider a career at MLC? MLC was recognized by Newsweek as one of America's Greatest Workplaces in 2024. + Highly collaborative work ... Join our outstanding team! About the Job The Business Analyst (BA) is a key member of the IT...domain(s). Familiarity with enterprise systems (eg, ERP, CRM, EAM, WFM ) and cloud technologies. + Abilities: Excellent communication, documentation,… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting ... Analyst for Contact Center Platforms is responsible for designing,...Connect, CISCO or similar. Integrate data from multiple sources ( WFM tools, CRM, IVR, QA platforms) to create comprehensive… more
- Newegg Inc. (Diamond Bar, CA)
- …large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM ) to track key metrics such as ASA, AHT, SLA compliance, and agent ... in workforce management (forecasting, scheduling, adherence) and collaboration with WFM teams. + Experience leading or supporting process-improvement, automation, or… more