- Hackensack Meridian Health (Neptune City, NJ)
- …healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce management tools and ... as the central point of contact for supervisors and senior management as related to service level information and...in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC… more
- Wabtec Corporation (Pittsburgh, PA)
- …move with us. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports on-going business while enabling the strategy and development of ... with specific focus on USA Payroll and Timekeeping. The HR Systems (HRIS) Senior Analyst partners with Payroll, Timekeeping, Benefits, IT, and HR Leaders… more
- Intuit (Charlotte, NC)
- **Overview** We are seeking a **Workforce Management ( WFM ) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence of our ... operations analytics** , or similar roles. + Strong working knowledge of ** WFM platforms** (eg, NICE, Verint, Genesys, Aspect, Calabrio) and **Excel-based modeling**… more
- Healthfirst (MA)
- …department to ensure overall department quality is met + Support the scheduling analyst by assisting with data collection, analysis, and reporting to ensure accurate ... in planning, requirement gathering, and implementing the Workforce Management Systems ( WFM ) and associated tools + Collaborate with business units to understand… more
- Lowe's (Mooresville, NC)
- …this role is to support the day-to-day operations of Lowe's Workforce Management ( WFM ) programs. This position not only leads projects that impact store labor ... productivity, but also delivers analytics and insights to senior leadership. This includes all aspects of financial planning for a multi-billion-dollar expense, and… more
- Evolent (Richmond, VA)
- …the mission. Stay for the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal role in supporting, ... Workforce Optimization: Experience with Workforce Optimization (WFO) and Workforce Management ( WFM ) tools. * CRM Integration: Experience with CRM and customer… more