- Hackensack Meridian Health (Neptune City, NJ)
- …to transform healthcare and serve as a leader of positive change. As a **Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and...in a Workforce Management role as a RTA or Analyst . + Proven experience with CISCO Calabrio / UCIC… more
- UGI Corporation (Rocklin, CA)
- WFM Real Time Specialist Location: Rocklin, CA, US, 95765 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26557 When you ... the United States. Applications for this position will be accepted until 9/5/25. Posting WFM Real Time Specialist Location:Rocklin, CA; Charlotte, NC or… more
- Teleperformance USA (Warren, MI)
- …ensure adherence to schedule and compliance with** **in** **established parameters during real time situations. This will require constant communication with ... database and analytical skills required, skilled in internet query, and experience in real time monitoring** + **Ability to quickly learn and use various… more
- Teleperformance USA (Warren, MI)
- …ensure adherence to schedule and compliance with** **in** **established parameters during real time situations. This will require constant communication with ... internet and other online data repository systems for specific data, experience in real time monitoring and workforce call center tools** + **Needs to be an… more
- Conduent (Bakersfield, CA)
- …culture where individuality is noticed and valued every day. Job Description: Workforce Management Real Time Analyst About the Role: Workforce Management ... Real Time Analyst at our BAKERSFIELD, CA location....location. Responsibilities: + Processing and approving (in consultation with WFM Intraday Management) of tickets and requests within IEX… more
- Cognizant (Salt Lake City, UT)
- ** Real Time Analyst ** (remote) **Position...as required by the campaign. 6. Manage and enter real time exceptions in WFM software. ... Purpose** The Workforce Management Real Time Analyst is responsible for monitoring and...Desk Alerts or over the walkie-talkie. 2. Coordinate with WFM and other Traffic Analysts on the same campaign… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams ... people are in the right place at the right time . Workforce Analyst will also identify gaps...of Data Analysis + Knowledge of Access Center software; WFM (Genesys and/or Verint) preferred + Skilled in dashboard/report… more
- Intuit (Atlanta, GA)
- **Overview** We are seeking a **Workforce Management ( WFM ) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence of our ... enjoys working with data, solving complex problems, and driving improvements in real - time operations. **What you'll bring** **Required:** + Bachelor's degree in… more
- Chewy (Plantation, FL)
- …in tandem with other peers and partners. **What You'll Do:** + Analyzes and coordinates real time daily WFM activities and response to events/incidents such ... **Our Opportunity:** Chewy is looking for a **Telehealth Operations Analyst II** to join our Healthcare Team full- time ! You will be responsible for analyzing and… more
- Camping World (Greenville, NC)
- …Planning for assigned departments + Manage and ensure delivery of the executions of real time plans, ensuring the onsite, remote and cross-functional team(s) is ... **Job Summary:** The Workforce Management Analyst is a key member of the Workforce...the business + Drive process improvement requirements and ad-hoc WFM projects + Create optimized plans for cross-functional teams… more