• Director of Contact Center Operations

    Access Dubuque (Dubuque, IA)
    …growth and transition, as we prepare for an upcoming retirement within our senior leadership team. The Director will oversee a fully remote contact center workforce, ... experience ΓCo Possesses a working knowledge of Word, Excel, and forecasting/ WFM programs ΓCo Understanding the importance of confidentiality regarding employee and… more
    Access Dubuque (11/04/25)
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  • Supervisor, UPM Shift

    Unity (Unity Village, MO)
    …in collaboration with the Prayer Experience Analysts, Training Supervisor and senior leadership. 5. Participate in team meetings, facilitate small group huddles ... to communicate updates in alignment with senior leadership, share best practices, and reinforce training. 6....13. Initiate corrective actions when required in consultation with Manager and People Support. 14. Identify and report system… more
    Unity (11/03/25)
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  • GenAI Cloud Engineer

    Leidos (Gaithersburg, MD)
    …customer experience through robust automation and guardrails. You will work with senior engineers to implement a security first architecture that deflects customer ... budgets/alerts, and cost controls. - Implement secrets management with AWS Secrets Manager and SSM Parameter Store; manage KMS keys, encryption at rest/in-transit,… more
    Leidos (11/07/25)
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