- Entergy (West Monroe, LA)
- **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / Purpose:** A ... detail-oriented and proactive Workforce Management (WFM) Analyst to join our...efficiency and service level performance across our call center operations . The ideal candidate will be responsible for real-time… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... of experience in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- Enterprise Mobility (St. Louis, MO)
- … Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The Workforce ... Support Services teams are responsible for Global Call Center Operations , Replacement Rental Services Support , Information Management, Customer Service… more
- Insight Global (Woonsocket, RI)
- …Skills and Requirements Required Qualifications 37 years of experience as a Business Analyst , preferably in workforce or HR systems. Strong experience in ... Job Description Overview We are seeking a Business Analyst (BA) with strong analytical and process design...(BA) with strong analytical and process design skills to support the CVSH HRIT in the ongoing enhancement and… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- … for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... ASM Research provides services in support of the Military OneSource Program for military members...workforce and workload to help the Workforce Manager… more
- First National Bank of Omaha (Omaha, NE)
- …Customer Care. This position maintains daily operations and provides strategic workforce planning support within the contact center environment. This role ... to change based on business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce Management (WFM) system for FNBO… more
- VetsEZ (FL)
- …and absenteeism. + Collaborate with operations , HR, and training teams to support workforce planning and resource allocation. + Analyze trends and recommend ... VetsEZ is seeking a Workforce Management (WFM) Analyst to support a Department of Veterans...and communication skills. + Familiarity with contact center KPIs, operations , and scheduling compliance. + Experience with data visualization… more
- Trinity Health (Livonia, MI)
- …business intelligence applications. 11. Ensure integrity and timeliness of reporting from workforce and financial systems. 12. Support and optimize performance ... role promotes healthcare operational best practices and optimizes healthcare workforce management systems. Provide advanced technical and analytical coaching and… more
- TD Bank (New York, NY)
- …process. EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. The TDS Operations Analyst III will act as a ... respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and...support as a key resource/representative for the Global Operations and Business Services function + Identifies, documents, and… more
- Highmark Health (Pittsburgh, PA)
- … workforce planning projects, collaborating with stakeholders across Finance, Workforce Operations , Procurement, and Learning & Development teams. Additional ... to workforce . Prepare strategic recommendations to improve or align operations based on findings; demonstrate strong financial acumen by communicating potential… more
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