- Mass Markets (Richmond, VA)
- …in Microsoft Office Suite (Excel, PowerPoint, Word). + Experience with CRM or workforce management tools is advantageous. + Strong verbal and written ... candidate will have a solid background in client services, account management , or operations, along with excellent communication, leadership, and problem-solving… more
- University of Utah (Salt Lake City, UT)
- …to sustain high levels of service satisfaction. **Staff Supervision & Workforce Management :** + Supervise administrative staff, providing coaching, performance ... **Requisition Number** PRN43758B **Job Title** Administrative / Office Services Management **Working Title** Administrative Manager **Career Progression Track** M00… more
- Koniag Government Services (Baltimore, MD)
- …with timely and accurate performance reports. + Develop and maintain the organizational Workforce Management + Work in a Call Center environment, providing ... designing, developing, and maintaining software applications that support the Division's Management Information Services, with a primary focus on ServiceNow and Java… more
- Walmart (Bentonville, AR)
- …workflows, adjusting resources as needed for service-level adherence. + Partner with Workforce Management (WFM) and capacity planning teams to align staffing ... with forecasted demand and operational goals. **Process Management & Quality** + Execute and reinforce operational processes, tools, and controls that support… more
- USAA (Charlotte, NC)
- …**Experience leading large-scale contact center operations** (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and ... targets, call center performance and product performance through effective management . + Uses knowledge of carrier relationships, systems, sales process,… more
- Mizuho Corporate Bank (New York, NY)
- …Strategy and Administration division and provides Sourcing, Purchasing and Contingent Workforce Management services supporting the Americas region.Job SummaryWe ... relationships with internal stakeholders and external suppliers.Key Responsibilities + Management Reporting: Develop and deliver comprehensive Divisional-level reports that… more
- Volunteers of America Los Angeles (Los Angeles, CA)
- …devise contingency plans - Develop best practices and tools for project execution and management + WORKFORCE MANAGEMENT : Train, coach, and manage Homeless ... CA Job ID:4317 Salary:$80096.61 - $84312.22 Per Year Area of Interest:Program Management Division:Adult Services Shift Type:Day About Us: VOALA Helping Our Most… more
- Mass Markets (Killeen, TX)
- …a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives ... responsible for the performance and success of your team. This is a management -level position. Prior experience in management , supervisor, or customer service… more
- Mass Markets (Mesilla, NM)
- …+ Foster a culture of accountability, continuous improvement, and excellence + Oversee workforce management and set clear performance goals + Develop strategies ... and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or… more
- ADP (OK)
- …+ Outsourcing Sales Experience + Hunter Mentality + Enterprise resource planning ERP + Workforce Management **Preference will be given to candidates who have the ... Sales Experience + Hunter Mentality + Enterprise resource planning ERP + Workforce Management Base salary offers for this position may vary based on factors… more
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