- Amcor (Dalton, GA)
- …and HRIS systems + Support HR initiatives including continuous improvement efforts and workforce management + Coach and counsel employees and leaders within the ... understood, and consistently applied. + Manage recruitment, compensation, performance management , and employee training and development programs + Develop,… more
- Travelers Insurance Company (Riverside, CA)
- …time off reporting, etc. as required. + Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for ... Interpersonal and customer service skills - Advanced + Organizational and time management skills- Advanced + Ability to work independently - Intermediate + Judgment,… more
- Graybar (Dallas, TX)
- …metrics. **In this role you will:** + Manage all aspects of workforce management including hiring, training, evaluating, mentoring, rewarding, disciplining, and ... you will manage assigned zone/service center operations including staff, process management , security procedures, and all customer service functions. **Work Shift… more
- Six Flags (Allentown, PA)
- …to create efficiencies for a positive associate experience + Support and implement Workforce Management strategies for the purpose of HR recruitment and park ... operational functions within a department. Process improvement and process management experience required. + Demonstrated history of strong coordination,… more
- PennyMac (Carrollton, TX)
- …including troubleshooting Campaign related issues and escalations + Assist Queue and Workforce Management teams as needed + Recommend changes for dialer ... business focused on the production and servicing of US mortgage loans and the management of investments related to the US mortgage market. At Pennymac, our people… more
- Xcel Energy (Eau Claire, WI)
- …to omni-channel customer service platforms. + Background in call center operations, workforce management and customer satisfaction metrics. + Working knowledge ... cross-functional dependencies are captured in design. + Experience partnering with Change Management /BI to embed process changes into training and adoption plans. As… more
- Elara Caring (Broken Arrow, OK)
- …and time management abilities + Proficiency with scheduling software or workforce management systems + Excellent communication across phone, text, and ... digital platforms + Ability to manage 300+ schedules or service calls daily with accuracy + Knowledge of Medicaid and home care benefits preferred + **Other Requirements:** + Reliable Transportation to perform job duties + Willingness to participate in… more
- Walgreens (Mansfield, MA)
- …with MS Office Suite. **Preferred Qualifications:** + Experience applying knowledge of Workforce Management Systems (WMS) + Bi-lingual in English and Spanish. ... Maintains working relationships and cooperates actively with all levels and areas of management to ensure that the objectives of the department and company are met.… more
- Zeiders Enterprises, Inc (Montgomery, AL)
- …and coaching responsibilities with new agents + Enter exceptions for agents in Workforce Management software, with supervisor approval + Conduct User Acceptance ... data effectively; Able to read and interpret written information. + Time Management - Effectively prioritizes tasks, manages workload, and meets deadlines while… more
- KBR (Colorado Springs, CO)
- …+ Certified in Networking (Cisco, Juniper, Network+) and Security+ DAF Cyberspace Workforce Management Program. Citizenship and Clearance: + US Citizen. + ... is at the forefront of engineering, logistics, operations, science, program management , mission IT and cybersecurity solutions. + Collaborative Environment: Be part… more