- Hackensack Meridian Health (Neptune City, NJ)
- …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... 1 year of experience in a Workforce Management role as a RTA or Analyst ....Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
- VCA Animal Hospitals (Los Angeles, CA)
- …accurate forecasts, and developing optimized schedules. In addition, the WFM Analyst plays a key role in real-time management , monitoring intraday ... **SUMMARY OF JOB PURPOSE AND FUNCTION:** The **_Workforce Management ( WFM ) Analyst_** is responsible for...Monitor and report on key performance indicators (KPIs) using workforce management tools. **Forecasting** + Develop and… more
- Intuit (Charlotte, NC)
- **Overview** We are seeking a ** Workforce Management ( WFM ) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence ... a related field. + **3-5+ years of experience** in ** workforce management , capacity planning, operations analytics** ,..., or similar roles. + Strong working knowledge of ** WFM platforms** (eg, NICE, Verint, Genesys, Aspect, Calabrio) and… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... limit!** **Your Responsibilities** **PURPOSE OF POSITION** **Responsible for** **day-to-day** ** management of s** **ervice** **l** **evel,** **s** **ite** **e**… more
- DriveTime (Mesa, AZ)
- …for our customers. **That's Nice, But What's the Job?** In short, as a Workforce Management Specialist (Real Time Adherence Specialist), you will assist in the ... the most efficient use of resources. In long, our Workforce Management Specialist (Real Time Adherence Specialist)...accuracy of all reports distributed from the Contact Center Analyst Team. + Working on activities, projects, and requests… more
- Tractor Supply Company (Brentwood, TN)
- Sr. Analyst , Workforce Management **Overall Job Summary** This position is responsible for managing Tractor Supply's enterprise Workforce Management ... labor exceeding $800M+ across all TSC locations. The Sr. Analyst , Workforce Management is highly...train Field and Store personnel how to utilize the WFM application to drive labor efficiency while providing legendary… more
- TECO Energy (Brandon, FL)
- **Title:** Workforce Management Support & Time Analyst **Company:** Tampa Electric Company **State and City:** Florida - Brandon **Shift:** 8 Hr. X 5 Days ... **POSITION CONCEPT** The Workforce Management Support & Time Analyst...may be considered). **Knowledge/Skills/Abilities** + **Required:** + Proficient in WFM System (eg, Verint or similar WFM … more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams ... are in the right place at the right time. Workforce Analyst will also identify gaps and...experience and education science, etc. + 2+ years of Workforce Management experience in a large high-volume… more
- Camping World (Greenville, NC)
- **Job Summary:** The Workforce Management Analyst is a key member of the Workforce Management team, providing analytical support to contact center ... the evolution of our department. **Essential Functions:** + Manage end-to-end workforce management responsibilities for all assigned queues/departments +… more
- Insight Global (Cascade, MI)
- Job Description We are looking for a detail-oriented and analytical Workforce Analyst to support forecasting, scheduling, and performance optimization within a ... migrations Maintain data integrity and ensure accurate use of WFM tools and platforms Contribute to process improvement initiatives...Skills and Requirements 24 years of experience in a workforce planning or analyst role within a… more