• Workforce Management Forecast…

    AbbVie (North Chicago, IL)
    …information with broad operating latitude. Responsible for effectively administering the workforce management platform within the AbbVie Complete Access (ACA) ... meet business goals and objectives. + Effectively administer the workforce management platform within the ACA contact...center. + Oversees contact center agent profiles in the WFM database to ensure optimum productivity and operational results… more
    AbbVie (09/09/25)
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  • Workforce Management Analyst

    Disabled Veteran Solutions (Erie, PA)
    2323 W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time ... the Role We are seeking a detail-oriented and analytical Workforce Management Analyst to support...preferably in a call center environment. + Proficiency in WFM tools such as NICE IEX, Verint, Genesys, or… more
    Disabled Veteran Solutions (08/27/25)
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  • Call Center Workforce Analyst

    Interstate Waste Services, Inc. (Teaneck, NJ)
    …efficiencies. + Manage and route contact volume using ACD systems, ensuring alignment with workforce management ( WFM ) tools. + Extract targeted datasets from ... + 2+ years of experience in a call center environment, with expertise in workforce management , ACD, IVR, and WFM systems. + 2-4 years of analytics… more
    Interstate Waste Services, Inc. (09/03/25)
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  • Call Center Workforce Management

    Teleperformance USA (North Lauderdale, FL)
    **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... + **Analyze the day-to-day scheduling based on client requirements to determine workforce needed to meet fluctuating call volumes and staffing demands.** + **… more
    Teleperformance USA (08/29/25)
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  • Telehealth Operations Analyst II

    Chewy (Plantation, FL)
    …operational performance and progression metrics on the Healthcare team by using workforce management systems and standardized protocols to ensure each component ... **Our Opportunity:** Chewy is looking for a **Telehealth Operations Analyst II** to join our Healthcare Team full-time! You...in daily volume review, payrolls operations, and/or agent profile Management wholly or in tandem with other peers and… more
    Chewy (08/26/25)
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  • Business Analyst

    Motion Recruitment Partners (Norfolk, VA)
    …the GF migration business capabilities for Finance, Fixed Assets, Supply Chain Management , Logistics, and Workforce management . **Clearance:** Active Secret ... Business Analyst - Norfolk Norfolk, VA **Onsite** Contract $35/hr...Business process improvement activities + Strategic communications and change management + Workforce training and scheduling +… more
    Motion Recruitment Partners (07/18/25)
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  • HR Systems Senior Analyst

    Wabtec Corporation (Pittsburgh, PA)
    …segments. + Knowledge or experience with Workday Timekeeping, ADP, OneSource Virtual, and UKG Workforce Management ( WFM ). + Knowledge of HR processes and ... us. **How will you make a difference?** The HR Systems (HRIS) Senior Analyst supports on-going business while enabling the strategy and development of HR eco-system… more
    Wabtec Corporation (09/12/25)
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  • Audit Analyst - HR Operations

    Amneal Pharmaceuticals (Bridgewater, NJ)
    …SOC assessments per CUECs. HR Technologies include at least Oracle HCM Cloud, UKG Pro WFM and ADP Workforce Now. Essential Functions: + Act as primary point of ... Description: Reporting to the Sr. Director, HR Operations, the HR Operations Analyst will be responsible HR compliance and audit activities for HR Technologies. The … more
    Amneal Pharmaceuticals (08/15/25)
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  • Social Media Business Analyst

    The Walt Disney Company (Santa Monica, CA)
    …development. The role also involves close collaboration with cross-functional teams, including Workforce Management ( WFM ), Escalated Support, BPO partners ... Team is seeking an enthusiastic and experienced Social Media Business Analyst to support operations across social media support channels (Twitter, Facebook,… more
    The Walt Disney Company (07/23/25)
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  • Forecasting Analyst

    Oura (San Francisco, CA)
    …you on our team if you have: + 8+ years of experience in workforce management , volume forecasting, and headcount planning in a multi-channel, multi-skill, ... and our community every day. The Member Experience (MX) Forecasting Analyst demonstrates expertise in demand forecasting, headcount planning, and resource allocation… more
    Oura (09/10/25)
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