- Hackensack Meridian Health (Neptune City, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst** , you will utilize ... workforce management tools and best practices to provide tactical support...within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and site performance… more
- CenterWell (Tallahassee, FL)
- …Statistics, or a related field; Master's degree preferred. + 10+ years of experience in Workforce Management , with at least 6 years in a leadership role focused ... allocation, outsourcing, and automation. Additionally, the Associate Director collaborates with Real -Time Management , Scheduling, and Forecasting teams to ensure… more
- DriveTime (Mesa, AZ)
- …for our customers. **That's Nice, But What's the Job?** In short, as a Workforce Management Specialist ( Real Time Adherence Specialist), you will assist ... levels and ensuring the most efficient use of resources. In long, our Workforce Management Specialist ( Real Time Adherence Specialist) are responsible for: +… more
- Teleperformance USA (Warren, MI)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... query internet and other online data repository systems for specific data, experience in real time monitoring and workforce call center tools** + **Needs to be… more
- Paylocity (Meridian, ID)
- …preferred, or equivalent experience. + Minimum of 2-3 years of experience in a workforce management or contact center operations role, with a strong focus on ... mitigate impact. Discretion and Impact: + Continuously seek opportunities to improve real -time management processes, tools, and techniques to enhance operational… more
- Intuit (Atlanta, GA)
- **Overview** Intuit is looking for a results-driven Manager to lead our Workforce Management and Frontline Sales Support teams with a focus on efficiency, ... multiple channels. This role is responsible for the full workforce management cycle, including but not limited...(chat, inbound, outbound) + Strong command of forecasting, scheduling, real -time management , and reporting best practices +… more
- VCA Animal Hospitals (Los Angeles, CA)
- …In addition, the WFM Analyst plays a key role in real -time management , monitoring intraday performance, identifying variances, and making adjustments to ... **SUMMARY OF JOB PURPOSE AND FUNCTION:** The **_Workforce Management ( WFM ) Analyst_** is responsible for...and recommend changes to optimize workforce deployment. ** Real -Time Monitoring & Intraday Management ** + Monitor… more
- Walmart (Bentonville, AR)
- …analyze trends, manage WFM projects, and implement best practices in workforce management ensuring efficient operations and delivering best in class service. ... do ** **What you'll do:** + Lead the development and execution of workforce management strategies, including forecasting, labor planning, scheduling, and real… more
- Walmart (Hoboken, NJ)
- …the Director of Operations at Walmart Connect. The Senior Manager of Operations - Workforce Management ( WFM ) will use strong thought leadership, critical ... you'll do ** The Senior Manager of Operations - Workforce Management is a critical and trusted...leader will be responsible for overseeing capacity planning, forecasting, real -time management and headcount reporting across Walmart… more
- TECO Energy (Brandon, FL)
- …also performs administration of CC, CE business unit and workforce management applications while providing forecasting, daily and real time analysis and ... **Title:** Workforce Management Support & Time Analyst...etc. Independently determines most effective scheduling using forecasted and real -time variables for the Call Center and designated business… more