- American Airlines (Dallas, TX)
- …and effectiveness * Experience working with a contract labor group * Previous call center experience with chat functionality * Previous experience with system ... Operations Administration team within the Airports Division. The Manager, Workforce Administration leads centralized timekeeping and payroll functions for frontline… more
- ASM Research, An Accenture Federal Services Company (Pierre, SD)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... Collects metrics on the workforce and workload. Analyzes data to determine trends...operations management to match staff to demand and/or reallocate task/work/ call volumes. + Analyzes schedule performance, forecast accuracy, and… more
- Kaleida Health (Buffalo, NY)
- ** Workforce Safety Specialist** **Location:** **Buffalo General Medical Center ** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift ... JCAHO, DOH, CMS, EPA, DEC and other authorities having jurisdiction. The Workforce Safety Specialist will assist the Life Safety Director in the identification,… more
- Wayfair (City Of Industry, CA)
- …and experience. This role is an onsite position based out of our Final Mile Center in City of Industry, CA or Phoenix, AZ. The Operations Industrial Engineer plays a ... vital role in staffing, planning , and achieving site(s) specific goals across Wayfair. They...who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and… more
- HealthTrust Workforce Solutions (Riviera Beach, FL)
- …services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement ... established scripts and protocols including Patient Triage and Patient Call Backs. * Capable of performing all x-ray views...memos and * expectations. * Works closely with the Center Manager, Medical Staff, Front Desk Coordinator and all… more
- GCI Communication Corp (Anchorage, AK)
- …Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center )/ NOC. + Participant in ... our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO:...on call or after-hours support for emergency call outs performed by SMC (Service Management Center… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- System One (Washington, DC)
- …cloud CCaaS platforms). * Experience in managing and optimizing contact center operations, including workforce management, quality monitoring, and performance ... highly skilled Senior Technical Project Manager to lead the planning , execution, and delivery of Salesforce CRM and Contact...center agents to maintain a skilled and effective workforce . System One, and its subsidiaries including Joule, ALTA… more
- Liberty Latin America (PR)
- …risks, and opportunities, recommending strategic adjustments where needed. + Oversee workforce planning and forecasting to ensure adequate staffing levels ... ensuring customer satisfaction, and reporting statistical performance levels related to Call Center . **Other Qualifications:** + Fully Bilingual (Spanish and… more
- City of New York (New York, NY)
- …Unit. **PLEASE NOTE THE FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of...will participate in drills and exercises associated with the on- call EOC team; and may volunteer to assist with… more