- New York State Civil Service (Oriskany, NY)
- …In this dynamic and immersive position, you will:* Bring high-stakes situations to life, simulating events such as active shooter incidents, vehicular accidents, ... natural disasters, and hostage crises.* Participate in relevant trainings for the first responder community which focuses on Homeland Security, Natural Disaster Preparedness and Recovery, and Weapons of Mass Destruction.* Act in various roles - from innocent… more
- MetLife (Oriskany, NY)
- …Review, research, and investigate pended FEGLI Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with ... various policy provisions. If payable, determine eligible payee(s) and payment amount(s). If not payable, develop detailed letter of explanation based on policy provisions and claim documents. Provides customer service with empathy and patience on incoming and… more
- MetLife (Oriskany, NY)
- …1. Receive and handle telephone calls on the FEGLI customer service 800 #. 2. Make return telephone calls as required to handle the original customer inquiry. 3. Use ... FEGLI claims system to access information required to handle customer inquiries; identify OFEGLI case owners; enter comments into the comment window; and complete and print or send phone slips as applicable. 4. Build new claims as well as review and process… more
- MetLife (Oriskany, NY)
- …Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex customer issues. The successful candidate ... will leverage effective listening skills, diligence, strong noetic curiosity, and honest desire to ensure that every customer experience is exceptional. With an understanding of the customers' needs and wants and a focus on delivering solutions that meets… more
- MetLife (Oriskany, NY)
- …The STD Senior Quality Analyst is responsible for: * Working with senior team members and areas such as Product, Business Procedures, Contracts, or Plan Master; may ... support the development of criteria and ensure that complex, non-routine processes and functions meet quality and performance standards. * Evaluating and improving business and associate performance by effectively conducting quality evaluations of Short Term… more
- MetLife (Oriskany, NY)
- …* Conducts quality reviews of Americans with Disabilities Act (ADA) claims. * Identifies trends, root causes, and quality gaps from the analysis of data. Provides ... timely and meaningful feedback to associates and management regarding performance and quality standards. * Partners with team to develop criteria and standards in which to measure quality behaviors. * Assists in the research, analysis, partnering and providing… more
- Wellpath (Oriskany, NY)
- …+ Under RN supervision, assesses patients' physical, psychological, and social dimensions in both the Health Care Unit and housing units, contributing to ... individualized treatment planning and consulting with RNs and staff as needed. + Implements treatment programs directed by Health Care Practitioners, administering medications, including IV therapy (if certified), and performing diagnostic tests according to… more
- MetLife (Oriskany, NY)
- …. Independently assess, analyze and render appropriate claim decisions on STD, PML and state claims . Clarify functional capacity through independent problem-solving ... measures and discretion (gathering medical, vocational, and other information, efficient use of resources, and action planning) sufficient to determine initial and ongoing liability. . Adhere to federal and state law to maintain appropriate and timely claim… more
- New York State Civil Service (Oriskany, NY)
- …The duties of the part time Senior Training Technician DHSES are complex and constantly evolving to meet current training needs of the NYS first responder community. ... Duties include, but are not limited to: * Provide the first responder community with relevant training focused on Homeland Security, Natural Disaster Preparedness and Recovery, and Weapons of Mass Destruction.* Follow and enforce established safety protocols… more
- Health Advocates Network (Marcy, NY)
- …This is a fluctuating need and number of positions will vary on an as needed basis Resumes strongly preferred, but not required in order to submit a bid. Resumes ... should be included for any candidates currently available. Please note that the hiring agency reserves the right to ask for additional candidates/resumes at any time after bid closing and that vendors must produce qualified candidates at or below the bill rate… more