- eXcell (Santa Clara, CA)
- …equipment from users Pulling new orders that come in on Service manager ( ticketing system) Scrapping e-waste Testing and cleaning laptops Taking out trash / metal ... bins Updating the client ticketing system and database Opportunities to train to move into a more technical role Cross train for other positions within the team to… more
- Careerbuilder-US (Boston, MA)
- …and instructions Document all user requests and actions taken in ServiceNow ticketing system. Ensure all tickets worked include the problem, the solution, the ... Windows 10/7, Mac OS 10.8/10.9, and Microsoft Office suite Experience using ticketing system (preferably ServiceNow) Strong customer service and end user equipment… more
- Fidelity TalentSource LLC (Westlake, TX)
- …the user. Responsibilities: Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the ... Apple MacOS and Apple mobile products Experience with ServiceNow, or other ticketing systems is a plus Knowledge of ACD telephony systems Experience supporting… more
- Icon VendorPass and Affiliates (Naperville, IL)
- …orders, engage specialty contractors, and contribute to developing an internal ticketing and asset management system. The coordinator will collaborate with ... documentation, specific and check-in instructions. Assist in implementation of an internal ticketing and asset management system. Monitor the duration of open work… more
- Creative Financial Staffing (Grand Rapids, MI)
- …Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools. Experience with Office 365 Administration Portal, Active ... Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar. Familiarity with Firewalls, VLANs and… more
- Creative Financial Staffing (Grandville, MI)
- …Experience within a Help Desk or Technical support role utilizing a ticketing system and monitoring tools. Experience with Office 365 Administration Portal, Active ... Directory administration, and using Ticketing Systems or Remote Monitoring Management (RMM) tools like ConnectWise or similar. Familiarity with Firewalls, VLANs and… more
- DivIHN Integration Inc (Mesa, AZ)
- …out for accommodation. Prepare monthly and biweekly leave reports. Use of ServiceNow ticketing system to manger leave cases along with Workday, ADP, and third-party ... absence, and help with the leave reporting, they will be utilizing service now ticketing or ADP systems knowledge. They should possess basic knowledge of benefits so… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …machine learning capabilities. The analyst should have basic experience in ticketing workflow, understanding of Endpoint Detection and Response (EDR) and endpoint ... data investigations, security investigation, and other security tool alerting workflow and pivoting. This role is expected to contribute to maturing the overall IR and security capability. Key Tasks and Responsibilities * Assess cybersecurity incidents to… more
- Base-2 Solutions, LLC (Bethesda, MD)
- …management skills with the ability to work within an IT Service Management/ ticketing system independently. Ability to triage and properly classify incidents and ... prioritize work efforts accordingly. Strong oral and written communications skills. Experience establishing goals and plans that meet project objectives. Track record of working effectively within a team, and support to peers toward improved processes and… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …(DLP), and machine learning capabilities. The analyst should have experience in ticketing workflow, EDR and endpoint data investigations, network pcap and netflow ... investigation, and other security tool alerting workflow and pivoting. This role is expected to contribute to maturing the overall IR and security capability through experience and recommendations at every level of security. A successful candidate should also… more
