- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... appointments for patients, and who takes a lead role among this group, mentoring and managing all...actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …(13) Military Treatment Facilities within the National Capital Region. Duties and Responsibilities + Perform as Lead Call Center Agent of a Team of Call ... Team Ivyhill is currently seeking to hire a Team Lead to support its contract with the Integrated Referral...for providing oversight and management for a team of Call Center Agents coordinating healthcare appointments for… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25 front-line agents...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Veterans Affairs, Veterans Health Administration (Prescott, AZ)
- …Arizona VA Health Care System is seeking a highly energetic candidate to fill the Lead Medical Support Assistant ( Call Center ). Located in the Prescott VA ... within HAS - Call Center . The Lead Medical...and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community… more
- J&J Family of Companies (Titusville, NJ)
- …America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager, Call Center Operations, located in Titusville, New Jersey.** **About ... from any location to apply. **Purpose** : The Manager, Call Center Operations is part of the...to support patients and customers who leverage our External Call Centers to access patient support programs.… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience ... communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call...the various doctors' offices in our health system. The Lead Agent for the Access Center… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead ** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... apply. **Purpose:** We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation,… more
- Mass Markets (Las Cruces, NM)
- …of the account. Key Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach supervisors on ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly… more
- Mass Markets (Mesilla, NM)
- …in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center...after 60 days of employment, and all employees have access to MEC medical plans after just 30 days.… more
- Mass Markets (Wichita, KS)
- …of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...after 60 days of employment, and all employees have access to MEC medical plans after just 30 days.… more