- Delta Air Lines, Inc. (Atlanta, GA)
- …& key responsibilities) As part of Delta's Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in ... changes. You will be placed in one of the following teams: + Airport Customer Service (ACS) + Cargo (CGO) **Program Structure** This is a three-semester… more
- American Airlines (Houston, TX)
- …GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 yearsexperience leading others ... the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high...team members and celebrates the team successes + Leads airport team to perform their work in a safe,… more
- American Airlines (Philadelphia, PA)
- …GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 years experience leading ... this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable +… more
- Delta Air Lines, Inc. (New York, NY)
- …compensation and providing Human Resources leadership. This position will support the Airport Customer Service operations and will be based in JFK. ... Responsibilities: + Anticipating and meeting client needs + Executing service delivery systems + Creating integrated solutions to business problems or issues + Acting as an employee and company advocate that can balance decision makingappropriately. + This… more
- United Airlines (Houston, TX)
- …Development Manager, you will lead the development and implementation of a new Airport Operations Customer Experience applications, hardware, and software, a key ... and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growth + Collaborate with business units… more
- American Airlines (New York, NY)
- …Experience Division. + Responsible for planning, leading and coordinating all phases of Customer Operations at the Airport in collaboration with other department ... reviews and training + Plans, leads and coordinates all phases of Customer Operations at Airport + Collaborates with other department leaders such as Customer… more
- American Airlines (Philadelphia, PA)
- …for leading a group of management and support staff responsible for all aspects of Customer Operations staffing. + This role is a part of the Hubs & Gateways Team ... Planning (HDQ) and CE Finance to make sure that airport has the proper staffing models and headcount levels...grievance forums + Maintains budgeted headcount to support the customer service operation by overseeing the agent in-classification and… more
- American Airlines (New York, NY)
- …through quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with airport ... This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to assisting… more
- American Airlines (New York, NY)
- …This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use of resources to ensure operational ... methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and accepts… more
- American Airlines (Los Angeles, CA)
- …love this job** + Responsible for advancing station success in the Airport organization through performance reviews, station interactions, and other engagements. + ... & Prior Job Experience** + Bachelor's Degree in related field + Customer service experience **Skills, Licenses & Certifications** + Applicable valid driver's… more
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