- Delta Air Lines, Inc. (Atlanta, GA)
- …& key responsibilities) As part of Delta's Customer Experience business unit, the Airport Customer Service (ACS) and Cargo (CGO) teams play a vital role in ... changes. You will be placed in one of the following teams: + Airport Customer Service (ACS) + Cargo (CGO) **Program Structure** This is a three-semester… more
- ABM Industries (Portland, OR)
- **Overview** **Job Summary Details:** The Airport Customer Service Representative provides assistance and information to Airport passengers. Pay: $20 per ... **General Responsibilities:** Responsible for assisting airline passengers at the Airport requiring assistance other than transportation. **Specific Duties /… more
- American Airlines (Houston, TX)
- …GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 yearsexperience leading others ... the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high...team members and celebrates the team successes + Leads airport team to perform their work in a safe,… more
- American Airlines (Los Angeles, CA)
- …GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 years experience leading ... this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable +… more
- United Airlines (Houston, TX)
- …Development Manager, you will lead the development and implementation of a new Airport Operations Customer Experience applications, hardware, and software, a key ... and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growth + Collaborate with business units… more
- American Airlines (New York, NY)
- …Experience Division. + Responsible for planning, leading and coordinating all phases of Customer Operations at the Airport in collaboration with other department ... reviews and training + Plans, leads and coordinates all phases of Customer Operations at Airport + Collaborates with other department leaders such as Customer… more
- American Airlines (Philadelphia, PA)
- …for leading a group of management and support staff responsible for all aspects of Customer Operations staffing. + This role is a part of the Hubs & Gateways Team ... Planning (HDQ) and CE Finance to make sure that airport has the proper staffing models and headcount levels...grievance forums + Maintains budgeted headcount to support the customer service operation by overseeing the agent in-classification and… more
- American Airlines (New York, NY)
- …through quality control measurements including call observations, complaints, compliments and customer experience feedback + Interacts well with airport ... This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to assisting… more
- American Airlines (New York, NY)
- …This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for the efficient use of resources to ensure operational ... methods of maximizing revenue and controlling expenses + Oversees day to day customer service operations + Solicits ideas and/or feedback from employees and accepts… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …of wheelchairs and mobility aids** + **Ensure compliance with ADA regulations and airport / customer policies** + Exemplify PrimeFlight customer service and ... + Minimum of 1 year of experience in a supervisory role within customer service or airport operations + Ability to access and interpret information in print and… more
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