• Sr. Technical Program Manager

    Amazon (Seattle, WA)
    Description Amazon 's mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential part of that ... mission. Amazon CS is one of the largest ...Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate facing more
    Amazon (05/13/25)
    - Related Jobs
  • Sr. Product Launch - Customer Solution…

    Amazon (Spartanburg, SC)
    …product and/or process changes with the goal of improving system performance and customer ( Amazon Operations) sentiment. You will drive customer adoption ... customer benefits, and successful program completion experience - 2+ years of customer - facing work, engaging with customer executives, technologists or… more
    Amazon (06/24/25)
    - Related Jobs
  • Sr. Product Manager , Amazon

    Amazon (Seattle, WA)
    …the Andon Cord life-cycle. Our vision is to prevent the recurrence of all customer - facing defects using our technology and engineering muscle as our biggest ... Cord team is looking for an experienced Senior Product Manager to lead initiatives across marketplaces to improve the...Amazon uses the Andon Cord as a core customer obsession mechanism. We seek to identify and eliminate… more
    Amazon (05/02/25)
    - Related Jobs
  • Customer Success Manager

    Amazon (Seattle, WA)
    …ambiguous work environment is critical to success in the role. As a Renewed Customer Success Manager , you will be responsible for accelerating sales growth, ... Description Amazon Renewed is the premier shopping destination for...discover and buy high-quality pre-owned products by providing a Customer experience that combines the trust and convenience of… more
    Amazon (06/03/25)
    - Related Jobs
  • Senior Product Manager - Tech,…

    Amazon (Austin, TX)
    Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech ... short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. - Effectively communicate...The CS Knowledge team's vision is a world where customer and associate- facing CS content is always… more
    Amazon (06/13/25)
    - Related Jobs
  • Customer Success Manager

    Amazon (Markham, IL)
    …Bachelor's degree in Engineering and/or relevant experience * 6+ years in customer - facing roles, with experience resolving technical issues with operations, ... of these and you'll fit right in here at Amazon Robotics (AR). We are a smart team of...in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between… more
    Amazon (04/25/25)
    - Related Jobs
  • Sr Customer Experience Manager

    Amazon (New York, NY)
    …Insights (CXI) team within Amazon Ads is looking for an experienced Sr Customer Solutions Manager to drive Customer Experience (CX) measurement with ... Description Amazon Advertising exists at the intersection of marketing...target dates. Basic Qualifications * 8+ years leading complex, customer - facing programs or products * Bachelor's degree… more
    Amazon (06/11/25)
    - Related Jobs
  • Sr. Product Manager - Tech, Amazon

    Amazon (Seattle, WA)
    Description The Amazon Stores Customer Service (CS) Concessions Product and Tech team builds, maintains, and scales products and services that enable customers, ... CS Associates (CSAs), and Amazon employees to process concessions in an automated, secure,...concessions traffic each year. The team's product portfolio includes customer - facing experiences, back-end core architecture, automation products,… more
    Amazon (04/13/25)
    - Related Jobs
  • Prinicipal Program Manager , Amazon

    Amazon (Seattle, WA)
    …identify scalable learning, and lead follow up actions to address the drivers of customer facing defects. The role will specifically focus on reducing ... Description We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE)...and vocal role model across the wider business for Amazon 's customer -centric culture. A day in the… more
    Amazon (04/09/25)
    - Related Jobs
  • Store Manager , Amazon Fresh Stores

    Amazon (Fullerton, CA)
    Description We are looking for an experienced Store Manager who can bring Amazon 's customer obsession to life in a grocery retail environment. You will be ... experience. Preferred Qualifications - 8+ years of customer - facing grocery industry experience. - Current Assistant Manager...- facing grocery industry experience. - Current Assistant Manager within Amazon Fresh Stores business line.… more
    Amazon (06/14/25)
    - Related Jobs