- Amazon (Arlington, VA)
- …We are seeking a leader to join our Global Outsourcing (GO) team within Amazon 's Customer Service (CS) organization. As a Vendor Operations Manager ... programs with external BPO partners and collaborate with internal Amazon teams to enhance the customer experience....contract negotiation - 7+ years of relevant experience in customer service operations required ( service … more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, ... time. We are seeking an experienced Principal Product Manager-Technical to transform how Amazon delivers world-class customer service experiences for orders… more
- Amazon (Seattle, WA)
- …Time Off (PTO) 4. 401(k) Plan About the team WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction ... Description The Customer Service Worldwide Defect Elimination (WWDE)...Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... solve problems faster, more easily, and in their preferred way of interacting with Amazon . Customer Service Technology systems form the core of Amazon 's … more
- Amazon (Seattle, WA)
- …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... detect and resolve defects. Andon Cord is a foundational Amazon customer obsession mechanism established by Jeff...to Amazon . Andon Cord empowers our front-line customer service agents to pull a product… more
- Amazon (Austin, TX)
- …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... balancing short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. - Effectively communicate updates, vision, and… more
- Amazon (Seattle, WA)
- Description The Shipping & Delivery Support (SDS) Tech team within the Amazon Customer Service org is looking for a motivated individual with strong ... help each team member develop into a better-rounded contributor. As Earth's most Customer Centric Company, Amazon 's CS organization builds solutions that provide… more
- Amazon (Seattle, WA)
- Description The Worldwide Defect Elimination (WWDE) Team within Amazon Customer Service is seeking a highly skilled economist to estimate the customer ... Service action. Your analysis will assist teams across Amazon to prioritize defect elimination efforts and optimize how...findings to users via systems and dashboards that guide Customer Service planning and policies. Key job… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Service (CS) Worldwide Defect Elimination (WWDE) organization drives Amazon by providing excellent customer ... enabling others through our suite of voice of the customer tools. We build strategic technology and services used...Amazon groups that allow us to rapidly remediate customer issues in real-time and post contact identify defects… more
- Amazon (Santa Clara, CA)
- …data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. - Develop and implement ... and explore opportunities to incorporate new techniques and technologies into Amazon 's customer service solutions. - Collaborate with internal and external… more
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