• Sr. Product Manager - Tech, Amazon

    Amazon (Austin, TX)
    …driver needs, Amazon Flex and SDS business and operations strategy, and the Amazon Customer Service and Last Mile technology landscapes to identify the ... from Amazon 's Flex mobile app and our customer service associates (CSAs), working backwards from...help advance Amazon 's ability to provide exceptional customer service through strategic use of generative… more
    Amazon (03/15/25)
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  • Sr. UX Designer, Amazon Customer

    Amazon (Seattle, WA)
    …At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX ... drive decisions A day in the life As a Senior UX Designer for Amazon Customer Service , you will design interfaces that leverage the latest machine learning… more
    Amazon (03/07/25)
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  • Software Development Engineer, Amazon

    Amazon (Seattle, WA)
    Amazon . To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...and investigation of customer defects. - Expand customer feedback coverage, including multi-modal support and self- service more
    Amazon (04/26/25)
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  • Software Development Manager, Amazon

    Amazon (Austin, TX)
    …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...customer feedback coverage, including multi modal support and self- service on boarding. - Improve observability and measurement of… more
    Amazon (04/01/25)
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  • Principal Product Manager, Technical,…

    Amazon (Seattle, WA)
    …Time Off (PTO) 4. 401(k) Plan About the team WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove friction ... Description The Customer Service Worldwide Defect Elimination (WWDE)...Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues… more
    Amazon (03/23/25)
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  • Sr Program Manager , Amazon Customer

    Amazon (Seattle, WA)
    …opportunity to address a vast new market segment and customer base for Amazon . Amazon Customer Service - Business (ABCS) has responsibility ... and more complex needs than the traditional Amazon customer base. Amazon Customer Service - Business caters to make each interaction valuable for our… more
    Amazon (03/23/25)
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  • Sr. Technical Program Manager, Amazon

    Amazon (Seattle, WA)
    Description Are you excited by the idea of being part of the world's #1 Amazon customer service (CS) team? Do you want to innovate using engineering, massive ... solve problems faster, easier, and in their preferred way of interacting with Amazon . Customer Service Technology systems form the core of Amazon 's… more
    Amazon (04/23/25)
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  • Senior Product Manager, Amazon

    Amazon (Seattle, WA)
    …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... detect and resolve defects. Andon Cord is a foundational Amazon customer obsession mechanism established by Jeff...to Amazon . Andon Cord empowers our front-line customer service agents to pull a product… more
    Amazon (03/04/25)
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  • Senior Product Manager- Tech, Amazon

    Amazon (Seattle, WA)
    …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... balancing short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. - Effectively communicate updates, vision, and… more
    Amazon (03/23/25)
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  • Sr. UX Designer, Amazon Customer

    Amazon (Seattle, WA)
    …At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is seeking a Senior UX Designer to ... drive decisions A day in the life As a Senior UX Designer for Amazon Customer Service , you will design interfaces that leverage the latest machine learning… more
    Amazon (03/04/25)
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