• Principal Technical Program Manager

    Amazon (Seattle, WA)
    Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... machine learning algorithms? If your answer is yes, then Amazon 's Contact Handling Experience (CHEX) team is the place...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
    Amazon (07/18/25)
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  • Senior UX Design Manager , Amazon

    Amazon (Seattle, WA)
    … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... greatly impacts our customers' experience and is critical for Amazon . This role is for a hands-on UX design...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
    Amazon (07/31/25)
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  • Sr. Technical Program Manager , Shipping…

    Amazon (Austin, TX)
    Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
    Amazon (07/31/25)
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  • Sr. Program Manager , Customer Trust…

    Amazon (Bellevue, WA)
    …Senior Program Manager to drive strategic initiatives focused on improving customer trust and product quality for Amazon Resale, a rapidly growing ... capabilities - Drive alignment across stakeholders including Retail, Operations, Customer Service , and Legal teams A day...typical day, the Senior Program Manager for Customer Trust and Product Quality at Amazon more
    Amazon (08/22/25)
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  • Technical Program Manager , Amazon Q…

    Amazon (Austin, TX)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We're seeking aTechnical Program Manager to join our Amazon Web...models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer more
    Amazon (07/29/25)
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  • Sr. Product Manager - Tech/External…

    Amazon (Seattle, WA)
    Amazon AppStream. (https://aws. amazon .com/appstream2/). As a Sr. Product Manager - Technical/External Service , you will own portfolio strategy, product ... use. The AWS Solutions organization includes services such as Customer Engagement ( Amazon Connect, Amazon ...looking for a passionate and experienced Sr. Technical Product Manager to define and help accelerate the product development… more
    Amazon (09/11/25)
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  • Principal Product Manager - Tech,…

    Amazon (New York, NY)
    …your vision. - Work closely with engineering, design, operations, legal, finance, customer service , sales, and executive teams to ensure seamless execution. ... from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators...execute the roadmap for launching new ad programs for Amazon Retail Ad Service . This service more
    Amazon (09/28/25)
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  • Customer Success Manager

    Amazon (Tempe, AZ)
    …a Customer Success Manager to join the Differentiated Support Team. As a Customer Success Manager with Amazon Shipping, you will work with Amazon ... Description Amazon Shipping is going through an exciting period...analytical problem solver with a passion to provide excellent customer service Preferred Qualifications - 4+ years… more
    Amazon (09/28/25)
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  • Customer Success Manager - Mandarin…

    Amazon (Seattle, WA)
    …driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon . As a Customer Success Manager , you'll directly ... largest e-commerce platform. Join our dynamic team as a Customer Success Manager supporting strategic retail vendor partnerships at Amazon . In this role,… more
    Amazon (09/18/25)
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  • Principal Product Manager - Tech,…

    Amazon (Seattle, WA)
    … Connect is AWS's cloud contact center service that helps companies provide superior customer service at lower cost. Amazon Connect is widely adopted as ... with Amazon businesses, and providing strategic guidance to Connect service teams, and evangelizing Connect's versatility both internally and externally. What… more
    Amazon (09/24/25)
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