- Amazon (Seattle, WA)
- …opportunity to address a vast new market segment and customer base for Amazon . Amazon Customer Service - Business (ABCS) has responsibility ... continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on...the traditional Amazon customer base. Amazon Customer Service - Business… more
- Amazon (Seattle, WA)
- …then we're looking for you! Amazon 's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and ... highly motivated Senior Product Manager to re-define the way we detect and resolve...to Amazon . Andon Cord empowers our front-line customer service agents to pull a product… more
- Amazon (Austin, TX)
- …. To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service , relentlessly focuses on maintaining customer ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...customer feedback coverage, including multi modal support and self- service on boarding. - Improve observability and measurement of… more
- Amazon (Seattle, WA)
- Description Amazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful ... may need to flex and operate as a program manager one day, a product owner the next, and... Amazon Canada's Retail and Seller teams and Customer Service (CS) Concessions to facilitate defect… more
- Amazon (Seattle, WA)
- …to return items or not return to Amazon . Andon Cord empowers our front-line customer service associates to pull a product off the Amazon website if ... Cord team is looking for an experienced Senior Product Manager to lead initiatives across marketplaces to improve the...Amazon uses the Andon Cord as a core customer obsession mechanism. We seek to identify and eliminate… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon customer service (CS) team? Do you want to innovate using engineering, massive ... solve problems faster, easier, and in their preferred way of interacting with Amazon . Customer Service Technology systems form the core of Amazon 's… more
- Amazon (Seattle, WA)
- …- Hire, mentor, and develop others. A day in the life As a Senior Product Manager within Customer Service - Social Media, you're building simple customer ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is...- Social Media organization is looking for a product manager who can thrive in a diverse, global team,… more
- Amazon (Seattle, WA)
- …job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. - ... Description The Worldwide (WW) Concessions Planning Sr. Program Manager will have cross functional responsibilities and needs...weekly and monthly mechanisms which aim to provide improved customer experience as Amazon launches initiatives or… more
- Amazon (Seattle, WA)
- …to join the Worldwide Defect Elimination (WWDE) team within the larger Stores - Customer Service (CS) organization. The role will focus on identifying and ... - Be a visible and vocal role model across the wider business for Amazon 's customer -centric culture. A day in the life You will work closely with senior leaders… more
- Amazon (Seattle, WA)
- …Prevention (CAP) team is looking for you! CAP is a team within the broader Customer Service (CS) organization focused on minimizing the abuse of Amazon 's ... experience. The team is seeking a Sr. Program Manager to be responsible for improving the customer...develop a deep understanding of existing policies and various customer and Customer Service Associates… more
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