• Sr. Technical Program Manager

    Amazon (San Diego, CA)
    …is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer ... Amazon 's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate… more
    Amazon (08/11/25)
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  • Principal Technical Program Manager

    Amazon (Seattle, WA)
    Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... machine learning algorithms? If your answer is yes, then Amazon 's Contact Handling Experience (CHEX) team is the place...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
    Amazon (07/18/25)
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  • Senior UX Design Manager , Amazon

    Amazon (Seattle, WA)
    … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... greatly impacts our customers' experience and is critical for Amazon . This role is for a hands-on UX design...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
    Amazon (07/31/25)
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  • Software Development Manager , CS Security,…

    Amazon (Seattle, WA)
    …Software Development Engineers led by leadership team of Product Managers and Technical Project Manager . Amazon 's Customer Service Security is the first ... Description The Customer Service Security (CS-Sec) team is...About the team Why Amazon Security At Amazon , security is central to maintaining customer more
    Amazon (07/26/25)
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  • Sr. Technical Program Manager , Shipping…

    Amazon (Austin, TX)
    Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
    Amazon (07/31/25)
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  • Senior Customer Success Manager

    Amazon (Seattle, WA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators....with our program. The key responsibilities of a Senior Customer Success Manager include but are not… more
    Amazon (07/01/25)
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  • Technical Program Manager , Amazon Q…

    Amazon (Austin, TX)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We're seeking aTechnical Program Manager to join our Amazon Web...models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer more
    Amazon (07/29/25)
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  • Sr. Product Manager - Tech/External…

    Amazon (Seattle, WA)
    Amazon AppStream. (https://aws. amazon .com/appstream2/). As a Sr. Product Manager - Technical/External Service , you will own portfolio strategy, product ... use. The AWS Solutions organization includes services such as Customer Engagement ( Amazon Connect, Amazon ...looking for a passionate and experienced Sr. Technical Product Manager to define and help accelerate the product development… more
    Amazon (06/12/25)
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  • Product Launch - Customer Solution…

    Amazon (Austin, TX)
    …product and/or process changes with the goal of improving system performance and customer ( Amazon Operations) sentiment. You will drive customer adoption ... at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. *… more
    Amazon (07/15/25)
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  • Customer Success Manager

    Amazon (Nashville, TN)
    …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... of these and you'll fit right in here at Amazon Robotics (AR). We are a smart team of...in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between… more
    Amazon (08/08/25)
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