- Amazon (Seattle, WA)
- …with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...Influence senior leaders across Amazon and communicate Amazon AI's vision, strategy, goals, status, and customer… more
- Amazon (Seattle, WA)
- …developing and implementing advanced threat detection mechanisms that safeguard Amazon 's customer service operations. You'll work at the intersection of ... on the Threat Discovery and Detection (TD2) team within Customer Service Security, you'll be instrumental in...Service Security organization. Our mission is to protect Amazon customer data and ensure operational integrity… more
- Amazon (Santa Clara, CA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. -...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Santa Clara, CA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. -...by location, the number of regularly scheduled hours you work , length of employment, and job status such as… more
- Amazon (Seattle, WA)
- …deploy LLM-based Conversational AI systems to enhance Amazon 's customer service experience and effectiveness. We work on innovative solutions that help ... the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best...develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple… more
- Amazon (San Diego, CA)
- …is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer ... Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate...work on features that directly impact millions of Amazon customers, have the opportunity to provide direction to… more
- Amazon (Seattle, WA)
- …these customers, we reduce the need for them to contact customer service . The MARS Program Specialists' daily work focuses on handling the requests ... flexibility and have a track record of Delivering Results in a customer obsessed, metrics-based work environment. Amazon is an equal opportunity employer and… more
- Amazon (Nashville, TN)
- …payment disputes of our carrier partners while upholding Amazon 's commitment to exceptional customer service . You will work independently and as part of ... Description Amazon is building the earth's best transportation and...people are builders, working tirelessly to serve customers, optimize Amazon 's global network, and enable the success of our… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such...for other verticals to build within our framework. Our work scales to support service in 52… more
- Amazon (New York, NY)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class...on the ever-evolving needs of our customers, and your work will impact millions of people around the world.… more