- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- General Motors (Warren, MI)
- …costs would be the responsibility of the selected candidate._ **The Role** The Contact Center Analyst - Social Care is a results-driven leader responsible for ... Ability to use data analytics tools to track performance metrics . + Creative thinker who can develop innovative solutions...search or application for employment, email (###@GM.com) us or call us at ###. In your email, please include… more
- Entergy (West Monroe, LA)
- …is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be responsible for ... **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:**...paid overtime associated with such duties. **Job Segment:** HR, Call Center , Manager, Compliance, Relationship Manager, Human… more
- Access Dubuque (Dubuque, IA)
- …understanding of Automatic Call Distribution (ACD) systems and related contact center metrics . + Advanced experience with Salesforce reporting and data ... Sr Reporting Analyst **McGraw Hill** 1 Positions ID: 5657 Posted...maintenance, and delivery of advanced data analytics and performance metrics across multiple departments within the Customer Experience organization.… more
- FirstBank (Lakewood, CO)
- …There's an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending. Apply today to learn more and ... by customers, communities and employees, which is at the center of the company's "banking for good" mantra. FirstBank...as well as internal policies and procedures. The Senior Analyst performs advanced level work individually or as part… more
- DISH Network (Englewood, CO)
- …variable compensation plan, ensuring accuracy and timely processing of incentive payments + Analyze call center data to recommend and implement call routing ... managing the data infrastructure for the sales agent variable compensation plan, call routing strategies to drive performance, and many other crucial tasks. The… more
- HCA Healthcare (Idaho Falls, ID)
- …a(an) EHR Support Analyst II today with Eastern Idaho Regional Medical Center . **Benefits** Eastern Idaho Regional Medical Center , offers a total rewards ... location._** Come join our team as a EHR Support Analyst II. We care for our community! Just last...clinical applications software releases and new products. * Provides on- call assistance as needed. * Works with the Division… more
- Mass Markets (VA)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- MyFlorida (Tallahassee, FL)
- 68065028 - SYSTEMS PROGRAMMER III / DISASTER RECOVERY ANALYST Date: Jun 19, 2025 The State Personnel System is an E-Verify employer. For more information click on ... Administration Working Title: 68065028 - SYSTEMS PROGRAMMER III / DISASTER RECOVERY ANALYST Pay Plan: Career Service Position Number: 68065028 Salary: $2,250.00 -… more
- Marriott (Bethesda, MD)
- …N **Position Type** Management This is a temporary position. The Edge Security Analyst will assist in the deployment, management, and optimization of Akamai edge ... malicious bots. The ideal candidate will gain experience with the Akamai Control Center to help configure, monitor, and fine-tune WAF rules and policies, ensuring… more
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