- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Needham Bank (Needham, MA)
- …provide backup to produce daily, weekly reporting and analytics when needed. They understand call metrics and KPI's and operating objectives and how these ... metrics contribute to the bank's objectives. This role will...EDUCATION & EXPERIENCE + Must have 2+ years in call center or learning and quality experience… more
- J&J Family of Companies (Pittsburgh, PA)
- …in Pittsburgh, PA; Raleigh, NC; Orlando, FL; Phoenix, AZ. Purpose: The Workforce Analyst supports call center operations, collaborating closely with ... call center inbound and outbound call volumes. The Workforce Analyst will identify...prioritize call routing. + Monitoring real-time performance metrics of the contact center systems, to… more
- Mass Markets (SD)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- PenFed Credit Union (San Antonio, TX)
- …adding/reducing work hours and activities. + Work with business units and adjust call center scheduling, staffing to meet both intraday and future needs. ... the PenFed family. PenFed is hiring a Workforce Operations Analyst to work onsite at our San Antonio, Texas...in a consultative and analytical fashion providing input to call center leadership on staffing models, forecasts,… more
- MyFlorida (Tallahassee, FL)
- 68065028 - SYSTEMS PROGRAMMER III / DISASTER RECOVERY ANALYST Date: Apr 21, 2025 The State Personnel System is an E-Verify employer. For more information click on ... Administration Working Title: 68065028 - SYSTEMS PROGRAMMER III / DISASTER RECOVERY ANALYST Pay Plan: Career Service Position Number: 68065028 Salary: $2,250.00 -… more
- NBC Universal (Englewood Cliffs, NJ)
- …the agent assisted technical support process. The CXOC (Customer Experience Operations Center ) Analyst will triage technical issues-including direct contact with ... of respect. We embrace authenticity and inspire people to thrive. The Customer NOC Analyst at Media Group Technology, will be part our essential support team that… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of ... the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
- Techtronic Industries North America, Inc. (Olive Branch, MS)
- **Job Description:** **Inventory Planning Analyst ** **Location: Olive Branch, MS** **Your Role on our Team:** The **Inventory Planning Analyst ** plays a key role ... an emphasis on inter-network inventory management and related processes. The analyst will oversee all activities impacting order fulfillment to ensure operational… more
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