- City of New York (New York, NY)
- …completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... - Review & prioritize PO tickets for escalation to Deputy Directors for Service Desk and Procurement Operations ; - PQL Management (creation and maintenance);… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service - Educate stakeholders about… more
- State of Massachusetts (Chelsea, MA)
- … and foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The ... Service Desk Analyst is the...Service Desk Analyst is the first point of...supervisor or manager. * Escalate potential major incidents to service desk operations promptly. *… more
- BAE Systems (Washington, DC)
- …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide...team, and make a significant impact on the customer's operations . You'll be expected to contribute to ESD reporting,… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... first time where possible with remote control. The IT Service Desk Analyst I is...conditions Company: Nuvance Health Org Unit: 1798 Department: IT Service Mgmt Operations Exempt: No Salary Range:… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or ... service desk support for customers systems. +...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting...various shifts to support 24 by 7 by 365 operations * Must be able to participate in on-call… more
- TEKsystems (Orlando, FL)
- …common issues will be password resets and oracle questions. Position Statement: The Service Desk Technician is a highly motivated, passionate and detail oriented ... to detail. * Able to effectively prioritize and perform Service Desk tasks in a fast paced...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- Robert Half Technology (Uniontown, OH)
- Description We are looking for a dedicated Help Desk Analyst to join our team. This long-term contract position offers the opportunity to support a nationwide ... The ideal candidate will bring expertise in IT Help Desk services, technical support, and call center operations...to Microsoft Windows 10 and Active Directory. * Manage service desk tickets efficiently, ensuring timely resolution.… more
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