- Humana (Olympia, WA)
- …**Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... **Experience as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys, etc.)** +… more
- Insight Global (Phoenix, AZ)
- Job Description We are seeking a proficient Contact Center Solutions Architect with expertise in both on-premises and CCaaS ( Contact Center as a ... of hands on Solution Architect experience -Proven experience in contact center solutions, both on-premises and CCaaS. -Deep knowledge of call flows, IVR,… more
- Amazon (Atlanta, GA)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such… more
- Amazon (Dallas, TX)
- …Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- Cognizant (Phoenix, AZ)
- …AI solutions + Participate in various business stakeholders interview to understand their contact center need and also on downstream application impact **Work ... **About the role** As a Lead Architect - Technology, you will make an impact by assessing the current Genesys architecture (InfoMart UCS GAAP SpeechMiner WFM Routing… more
- AIG (Jersey City, NJ)
- …repetitive tasks to reduce time of delivery. + Interfaces with and assists the Contact Center Architect to contribute to reference architectures, standards ... the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an opportunity to grow… more
- Capgemini (New York, NY)
- …Microsoft Dynamics, and integrating with policy admin systems (eg, Guidewire). * Architect omni-channel experiences including contact center , customer ... Architect - Web/Mobile Choosing Capgemini means choosing a...Strategy & Innovation * Drive innovation in CRM and contact center technologies, including AI/ML, voice analytics,… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Journeyman** **Data Center Architect ** to join our team in **Doral, FL.** **Responsibilities ... Qualifications:** + BA/BS in field necessary to assume Data Center Architect or 4 years of additional...with ManTech through its online applicant system, please email us at ###@mantech.com and provide your name and contact … more
- NVIDIA (Santa Clara, CA)
- …, lead technical innovation and strategic collaborations with major hyperscalers to architect next-generation data center products. + Align NVIDIA's roadmap with ... NVIDIA data center systems, such as DGX and HGX, have...HPC software stack. We're looking for a strong technical architect to own the end-to-end architecture of these products,… more
- Albany Medical Center (Albany, NY)
- …design documentation, including diagrams and inventories. The Information Technology Architect reviews business plans, strategic direction, and standards for ... are understood and translated to technical solutions. The Information Technology Architect is responsible for the design, ongoing implementation, and management of… more
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