• Quality Assurance Manager, Call

    Bank OZK (Little Rock, AR)
    …is responsible for developing, implementing, and refining quality monitoring programs in our Bank 's call center locations to ensure our customer service ... Why Bank OZK Founded on a legacy of more...Abilities + Comprehensive knowledge of online banking software and call center policies and procedures. + Knowledge… more
    Bank OZK (10/17/25)
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  • Bank Call Center

    Mass Markets (Garden City, GA)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... expanding, industry-leading organization. We are seeking a skilled and customer-focusedBank Call Center Representativeto join our team during mid-shift hours,… more
    Mass Markets (10/18/25)
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  • Senior Supervisor, Customer Support

    Commerce Bank (Kansas City, MO)
    …+ Associate's degree or equivalent combination of education and experience required + 3+ years bank operations or call center experience required + 2+ years ... come easy. And after 160 years, we know Commerce Bank is only at its best when our people...teams in Commercial Customer Support and Bankcard Security Service Center . Essential Functions + Develop and complete projects resulting… more
    Commerce Bank (09/17/25)
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  • Call Center Supervisor - Bank

    TEKsystems (Honolulu, HI)
    …responsible experience in a financial institution. + Work experience in a call center environment handling escalated calls. Skills: + Familiarity with ... technology systems. + Strong written and verbal communication skills. + Ability to handle confidential matters judiciously. + Attention to detail with excellent follow-through. + Ability to work under pressure with multiple deadlines. + Good time management… more
    TEKsystems (11/20/25)
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  • Sr. Business Director, Customer Experience…

    Capital One (Mclean, VA)
    …in the Retail Bank , focusing on three key pillars 1) Future of Retail Bank Servicing 2) Call Center Strategy & Analytics and 3) Customer Experience ... day to day staffing forecasts and optimization of the call center , including oversight of integration with...center , and branches/cafes), synthesizing insights monthly for Retail Bank leadership, and influencing where the Retail Bank more
    Capital One (11/08/25)
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  • Pre-Sale Property Preservation CAM Group Leader…

    M&T Bank (Getzville, NY)
    …A combined total of 5 years of higher education and relevant work experience in a call center or bank operations environment, inclusive of 2 years' work ... + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more
    M&T Bank (11/16/25)
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  • CAM Manager I

    M&T Bank (Getzville, NY)
    …combined total of 6 years of higher education and relevant work experience in a call center or bank operations environment, including 1 years' work ... skills. Strong knowledge of departmental systems, documents and procedures. **\#LI-111** M&T Bank is committed to fair, competitive, and market-informed pay for our… more
    M&T Bank (10/23/25)
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  • Loss Mitigation Underwriting Manager

    M&T Bank (Getzville, NY)
    …combined total of 7 years of higher education and relevant work experience in a call center or bank operations, inclusive of 2 years' supervisory experience. ... Crosspoint Parkway, Getzville, NY 14068 **Working Hours:** + Monday-Friday, 8:00am-5:00pm M&T Bank is committed to fair, competitive, and market-informed pay for our… more
    M&T Bank (09/19/25)
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  • Customer Care Center Specialist II

    Needham Bank (Needham, MA)
    …veteran status, military service, sexual orientation, genetic information, or gender identity. Keyword: Contact Center Call Center From: Needham Bank ... Bank customers and communities via the Customer Care Center channel. A Customer Care Center Specialist...1+ year of experience working in a client service call center + Demonstrate ability to trouble… more
    Needham Bank (10/04/25)
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  • Temporary Resource Recovery Representative

    Arrow Financial Corporation (Glens Falls, NY)
    …Resource Recovery team as a Temporary Employee: Temporary Resource Recovery Representative ( Bank Collections Call Center Representative) This opportunity may ... you have experience in: > Working Collaboratively in a Call Center Environment > Problem Solving and...federal, state, or local legally protected classes. As a multi- bank holding company, Arrow Financial Corporation has over $4… more
    Arrow Financial Corporation (11/06/25)
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