- General Dynamics Information Technology (Fairfax, VA)
- …Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy IT Service Management (ITSM), ... Required:** Yes **Job Description:** Transform technology into opportunity as a ** BMC Remedy / Helix** **Developer** at GDIT. Shape what's next for… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …processes and workflows for government agencies. + Experience with an existing CMDB tool: BMC Remedy , Service Now, IT Discovery & Dependency Map, System Center ... Center Configuration Manager (SCCM) + Experience with use and operation of BMC Remedy or Service Now change request and workflow automation. + Experience… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard Operating Procedures, ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- Bank of America (Plano, TX)
- …Working knowledge of ISPW + Working knowledge of ITSM Processes and tools including BMC Remedy + Background in database design for 24x7 availability. **Desired ... knowledge of DB2 and/or IMS Utilities including IBM and BMC + Working knowledge of BMC tools...IBM and BMC + Working knowledge of BMC tools including change manager, catalog manager, recovery manager,… more
- Paulo Products (Willoughby, OH)
- …Directory, DNS, DHCP, SSO, MFA, password-less authentication, and Azure AD. + Experienced with BMC Remedy Force or other ticketing systems. + Knowledge of Remote ... Monitoring and Management (RMM) tools such as BMC Client Management and SolarWinds ARM for system oversight, automation, and support. + Experienced in applying ITIL… more
- Bank of America (Chandler, AZ)
- …standard mainframe tools such as TSO, JCL, JES2, SDSF, Console, etc. + Experience with BMC Remedy . + Able to closely vet change request that can be disruptive, ... the weekly mainframe maintenance windows within established SLAs. Review changes utilizing BMC tool, align the moving parts into a concrete plan, pivot when… more
- Leader Communications Inc. (Portsmouth, VA)
- …to resolve technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy , Jira) for incident tracking, resolution, and escalation. + ... Secret Skill & Certification Requirements + IT Help Desk support + Remedy + Hardware/Software support + User/permissions support, + Windows systems Support +… more
- Trace Systems Inc (Portsmouth, VA)
- …to resolve technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy , Jira) for incident tracking, resolution, and escalation. + ... resets, and user data updates through government provided tools. (eg, UTAM and Remedy ) + Manage permissions, file shares, and account deactivation as part of… more
- KBR (Houston, TX)
- …2003, Microsoft(R) Windows(R) XP Professional, Microsoft(R) Office 2003 Professional, IBM Tivoli, BMC Remedy , UNIX, and Linux. + Strong interpersonal skills with ... Responsibilities + Resolve non-routine trouble tickets and change requests in the remedy system; report status to supervisor, close tickets upon completion. + Manage… more
- Three Saints Bay (Washington, DC)
- …to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy , and attach a signed bill of lading or receipt to the ... ITSM work orders for vendor payment. + Review daily the pending deliveries, notify the government of any shipment overdue and request new estimated delivery date(s) from resource management procurement officers. + Notify the Government of missing equipment or… more
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