- Xcelerate Solutions (Fort Belvoir, VA)
- …processes and workflows for government agencies. + Experience with an existing CMDB tool: BMC Remedy , Service Now, IT Discovery & Dependency Map, System Center ... Center Configuration Manager (SCCM) + Experience with use and operation of BMC Remedy or Service Now change request and workflow automation. + Experience… more
- State of Michigan (Lansing, MI)
- …experience (or indicate "N/A" if none). 07 How many years of experience do you have with BMC Remedy or BMC Helix, or similar? + None + Less than 1 year + 1-2 ... years + 3-5 years + More than 5 years 08 If you have experience with BMC Remedy or BMC Helix, or similar, describe that experience (or indicate "N/A" if… more
- Insight Global (Chicago, IL)
- …the Release Manager tool and shepherding releases through the change process using BMC Remedy .Communication with the technical change review boards and adherence ... ability to drive processes across organization. 3. Proficient in JIRA, Confluence and BMC Remedy knowledge 4. Familiar with ITSM Remedy 5. Scrum, Kanban, and… more
- Charles Schwab (Southlake, TX)
- …service mgmt (ITSM) tools is okay - BMC or HP + change ticket mgmt ( BMC Remedy ) + Strong problem solving and the ability to partner with Product Owners, ... of production environments. **Nice to have** + Experience with creating BMC Helix Dashboards and Tableau + Bachelor's degree in Computer Science/Engineering… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... Federal, or DoD Help Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet DoD IAT Level III + Clearance Level: **Secret**… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard Operating Procedures, ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- Paulo Products (Willoughby, OH)
- …Directory, DNS, DHCP, SSO, MFA, password-less authentication, and Azure AD. + Experienced with BMC Remedy Force or other ticketing systems. + Knowledge of Remote ... Monitoring and Management (RMM) tools such as BMC Client Management and SolarWinds ARM for system oversight, automation, and support. + Experienced in applying ITIL… more
- Insight Global (Andrews Air Force Base, MD)
- …able to drive a 26ft box truck Able to use a manual pallet jack Able to lift 50lbs Strong working knowledge of BMC Remedy modules, especially Asset Management. ... and deploy IT equipment while tracking the lifecycle via a CMDB such as Remedy . Compensation: $25/hr to $31/hr. Exact compensation may vary based on several factors,… more
- General Dynamics Information Technology (China Lake, CA)
- …**Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Service Desk ... and office automation software via telephone, as appropriate. + Experience with Remedy /Help Desk Management Systems. + Progressive experience in the management of a… more
- Trace Systems Inc (Portsmouth, VA)
- …to resolve technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy , Jira) for incident tracking, resolution, and escalation. + ... resets, and user data updates through government provided tools. (eg, UTAM and Remedy ) + Manage permissions, file shares, and account deactivation as part of… more
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