- Insight Global (Chicago, IL)
- …to drive processes across organization. 3. Proficient in JIRA, Confluence and BMC Remedy knowledge 4. Familiar with ITSM Remedy 5. Scrum, Kanban, and ... the Release Manager tool and shepherding releases through the change process using BMC Remedy .Communication with the technical change review boards and adherence… more
- Charles Schwab (Southlake, TX)
- …mgmt ( ITSM ) tools is okay - BMC or HP + change ticket mgmt ( BMC Remedy ) + Strong problem solving and the ability to partner with Product Owners, DevOps ... of production environments. **Nice to have** + Experience with creating BMC Helix Dashboards and Tableau + Bachelor's degree in Computer Science/Engineering… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …* Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex… more
- TekSynap (Dahlgren, VA)
- …network-related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are ... provide corrective action recommendations. + Support IT Service Management ( ITSM ) processes, includingincident,problem, and change management. + Maintain and...Desk Support using a help desk tool such as BMC 's Remedy or ServiceNow. + Must meet… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management ( ITSM ) ( BMC Remedy ). + Perform independent verification of the Asset ... resolve discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse… more
- TEKsystems (Dallas, TX)
- …with customers and enter information into incident forms concurrently. * Experience with ITSM tools (eg FreshService, BMC Remedy , ServiceNow). * Competency ... resets. * Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification… more
- NTT America, Inc. (Omaha, NE)
- …projects using project management standards + 5+ years' experience and expertise using Enterprise-level ITSM tools such as BMC Remedy or ServiceNow + ... in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and… more
- NuAxis Innovations (Washington, DC)
- …AD). + Familiarity with enterprise ITSM tools such as ServiceNow, BMC Remedy , or Cherwell. + Exceptional communication, leadership, and problem-solving ... experience. + Collaborate with other IT functions (infrastructure, network, application support) to ensure seamless end-to-end resolution. **Requirements** + 3-5… more