- General Dynamics Information Technology (Fairfax, VA)
- …you'll do at GDIT will be impactful to the mission of the **Navy Enterprise Service Desk (NESD)** Helix Engineering team. + Work onboarding projects to bring on ... Secret **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy IT Service Management (ITSM), BMC … more
- General Dynamics Information Technology (Fairfax, VA)
- …and play a meaningful part in improving how agencies operate. The **Navy Enterprise Service Desk (NESD)** program is seeking an associate level **Remedy / Helix ... **Public Trust/Other Required:** None **Job Family:** Software Engineering **Skills:** BMC Helix, BMC Remedy,Information Technology Infrastructure Library (ITIL)… more
- Carle Health (Normal, IL)
- …management including co-pay collections. Understands computer applications common to the desk areas. Receives all incoming telephone calls. Demonstrates customer ... service excellence in accordance to Carle policy. Adheres to...incoming telephone calls. Understands computer applications common to the desk areas. About Us **Find it here.** Discover the… more
- Ensono (Weehawken, NJ)
- …Service Desk or ServiceNOW Configuration Management Database, Inventory asset management, HP Service Desk , BMC for iSeries, Halcyon and Unicenter + CL ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation.… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...Citrix XenDesktop + Junos Pulse + NetScreen VPN + BMC Remedy 7.5 or 8.1 employing Incident Management (IM),… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington, DC** \# of openings **1**...effective communication strategies + Enterprise ticketing application experience - BMC Remedy Service Management experience preferred +… more
- Leader Communications Inc. (Portsmouth, VA)
- …but is not limited to the following: + Providing desktop support and service desk operations, including troubleshooting hardware and software issues across ... technical issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation. + Performing… more
- CACI International (Chantilly, VA)
- …work closely with various IT teams, including infrastructure, applications, security, and service desk , to establish and enforce data governance policies, ... in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air...administration. + Proven experience with CMDB tools (eg, ServiceNow, BMC Helix, Micro Focus Universal CMDB). The program uses… more
- Skookum Contract Services (Colorado Springs, CO)
- …status to customers via phone, email, or in person. + Provide professional and courteous service at the order desk and over the phone. + Support supervisors and ... Program (EAP), and an engaging wellness program + Public Service Loan Forgiveness eligibility for full-time employees Tessera is...Tessera is hiring a Production Control Technician to support BMC at USAFA. You'll manage work orders in Maximo,… more