- Honeywell (Morris Plains, NJ)
- …practices; ITIL certification is preferred. + Proficiency in ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service Desk ). + Excellent analytical, ... teams and stakeholders to understand business requirements and provide expertise in IT service management and monitoring. The future is what you make it. When you… more
- V2X (Springfield, VA)
- …Management (ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager, for performing Service Desk related duties and responsibilities. ... responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based in… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 86995 + ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...service , ticketing systems, remote support tools and IT Service Management, eg, BMC Remedy/Helix, Beyond Trust/Bomgar,… more
- Robert Half Technology (Lena, WI)
- …processes, including handling purchase requests and coordinating with vendors. * Manage service desk requests, prioritizing and escalating issues as needed to ... documentation, and collaboration on IT projects to enhance overall service delivery. Responsibilities: * Deliver Tier-2 technical support to end-users,… more
- Robert Half Technology (Wauwatosa, WI)
- …successful outcome * Facilitate the IT procurement process when required * Triage service desk requests and work with various support organizations to ensure ... Active Directory, Backup Technologies, Computer Hardware, Configuration Management, ITSM Tools, BMC Remedy IT Service Management Suite, ServiceNow ITSM, MS… more
- Leidos (Camp Springs, MD)
- …Security+ (or must obtain within 90 days). + 2+ years of experience in a help desk , service desk , or IT operations environment. + Interest in transitioning ... your resume with us today! **Primary Responsibilities:** + Manage and triage cybersecurity service requests and incident tickets in platforms such as BMC Remedy,… more
- TEKsystems (San Antonio, TX)
- …policies. + Collaboration & Communication + Act as a liaison between technical teams, service desk , and business units. + Facilitate problem review meetings and ... Skills: + Experience with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management. +...such as ServiceNow, BMC Remedy, or Jira Service Management. + Familiarity with infrastructure, networking, and application… more
- Kyndryl (New York, NY)
- …engagement skills. + Excellent communication, presentation, and facilitation skills. * Service Desk ticketing, telephony, and resource allocation tools (eg, ... knowledge development, frameworks, and consulting assets to evolve our service offerings. + Maintain awareness of market trends, vendor...ServiceNow, BMC Remedy Helix) * Azure Active Directory and Azure… more
- Butler Ag (Fargo, ND)
- …marketplace! Responsibilities: + Manage M365 environment for Enterprise. + Assist the Help Desk and provide telephone and desktop Tier 2 support to internal users + ... other IT users. + Works within and promotes vision, mission, and values of BMC . + Performs other duties as assigned. Qualifications: + Bachelor's degree in Computer… more
- Boston Health Care for the Homeless Program (Boston, MA)
- …creating outgoing patient messages as needed. + Providing support as needed to the front desk staff in the BMC Clinic + Provide support to Referral Coordinator ... telephone system in a prompt, polite, and professional manner providing high quality customer service to all. You will resolve issues in a single call, but you will… more
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