• Srco IT Service Delivery Analyst

    MyFlorida (Boca Raton, FL)
    …effectively, both verbally and in writing + ITSM tools such as ServiceNow, Jira Service Desk , BMC Remedy, etc. + analyzing problems and applying ... SRCO IT SERVICE DELIVERY ANALYST - 55001645 Date: Nov 12,...864114 Agency: Department of Transportation Working Title: SRCO IT SERVICE DELIVERY ANALYST - 55001645 Pay Plan: SES Position… more
    MyFlorida (11/14/25)
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  • Senior Systems Engineer - IBMi (Raleigh, NC)

    Ensono (Raleigh, NC)
    Service Desk or ServiceNOW Configuration Management Database, Inventory asset management, HP Service Desk , BMC for iSeries, Halcyon and Unicenter + CL ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
    Ensono (10/11/25)
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  • Service Desk Technician

    TEKsystems (Dallas, TX)
    Description MV Transportation is seeking a Service Desk Analyst to provide on-site support and remote assistance to end users for basic incident resolution and ... requests reported to the MV IT Service Desk . Responsibilities include initial assessment, triage,...forms concurrently. * Experience with ITSM tools (eg FreshService, BMC Remedy, ServiceNow). * Competency in Remote Management Tools.… more
    TEKsystems (11/11/25)
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  • Senior Customer Technical Support Specialist (Help…

    TekSynap (Dahlgren, VA)
    …issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy or ServiceNow, ensuring service levels and response times are met. + ... provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk...DoD Help Desk Support using a help desk tool such as BMC 's Remedy or… more
    TekSynap (10/31/25)
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  • IT Service Desk Support - Tier III

    Trace Systems Inc (Portsmouth, VA)
    Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...issues. + Operating and managing ticketing systems (eg, ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation.… more
    Trace Systems Inc (09/16/25)
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  • Help Desk Senior Specialist II

    NuAxis Innovations (Washington, DC)
    …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...Citrix XenDesktop + Junos Pulse + NetScreen VPN + BMC Remedy 7.5 or 8.1 employing Incident Management (IM),… more
    NuAxis Innovations (11/11/25)
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  • Help Desk Manager

    NuAxis Innovations (Washington, DC)
    …The Help Desk Manager oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support to Tier I and Tier ... Leadership & Team Development + Lead, coach, and mentor Service Desk staff; provide daily, weekly, and...+ Familiarity with enterprise ITSM tools such as ServiceNow, BMC Remedy, or Cherwell. + Exceptional communication, leadership, and… more
    NuAxis Innovations (11/04/25)
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  • F-35 Help Desk Specialist | Active Secret…

    General Dynamics Information Technology (China Lake, CA)
    …Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Service Desk **Certifications:** CompTIA Security+ CE ... management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:**… more
    General Dynamics Information Technology (10/30/25)
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  • Call Center Analyst - HR Desk

    NuAxis Innovations (Washington, DC)
    …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington, DC** \# of openings **1**...effective communication strategies + Enterprise ticketing application experience - BMC Remedy Service Management experience preferred +… more
    NuAxis Innovations (11/13/25)
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  • Production Control Technician

    Skookum Contract Services (Colorado Springs, CO)
    …status to customers via phone, email, or in person. + Provide professional and courteous service at the order desk and over the phone. + Support supervisors and ... Program (EAP), and an engaging wellness program + Public Service Loan Forgiveness eligibility for full-time employees Tessera is...Tessera is hiring a Production Control Technician to support BMC at USAFA. You'll manage work orders in Maximo,… more
    Skookum Contract Services (09/16/25)
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