- Mass Markets (VA)
- …remote sales teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (AL)
- …in transformation, post-merger integration, or M&A consulting. + Strong understanding of BPO service delivery models and operational structures. + Proven ability ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (TN)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... the industry. We are seeking an experienced and driven Vice President of BPO (Business Process Outsourcing) Sales to spearhead our sales strategy and lead business… more
- Entergy (Little Rock, AR)
- …priorities, and expectations o Deploy remediation plans in coordination with vendors, Service Assurance, BPO , and other necessary parties to resolve performance ... performance, and operational functions to ensure optimal deliver of customer service inside the contact center organization. As operational leader, this position… more
- Medtronic (Northridge, CA)
- …identifying value-creating opportunities, managing sourcing events, and driving cost, quality, and service excellence across a global portfolio of BPO suppliers. ... performance metrics (SLAs/KPIs) and lead regular supplier reviews to ensure BPO partners meet service , quality, and cost expectations. + Monitor vendor risk and… more
- Acosta Group (Lewisville, TX)
- …failures. + Work in close partnership with clients, internal cross functional teams and BPO management to achieve service level objectives. + Partner with Vice ... is also responsible for managing the relationship with a BPO provider for the delivery of services in select...promotional planning across organization. + Leads development of new service offerings based on client and industry trends. +… more
- IBM (Austin, TX)
- **Introduction** Business Operations - Business Development leader. Lead large BPO deals by incubating, designing, executing deals and help with transition. **Your ... role and responsibilities** As an Associate Partner in IBM's BPO - Financial Services Client Team (FSCT) - Finance...and innovation efforts, proposing new ideas to enhance IBM's service offerings. * Ensure high-quality service delivery,… more
- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... trusted partner in the industry. We are seeking a BPO RFP Writer to join our team . In...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Walmart (Bentonville, AR)
- **Position Summary ** The Associate BPO Operations Manager is a developmental role for future BPO operations leadership. It supports vendor performance, ... KPIs across programs and vendor teams, analyze trends, and provide insights to BPO leaders. Use this data to recommend process changes and optimizations. + Promoting… more
- Access Dubuque (Dubuque, IA)
- …dependent audits, ben admin and enrollment/billing services. We also offer a flexible BPO service model for carriers, MEWAs, affinity groups and cost control ... attorneys, MDs, PharmDs, RNs and Health Coaches; where member service is delivered by licensed agents and the average...8+ years. 3. **True Integration** - SISCO's "One Roof" service model includes expert claim adjudication for both self-funded… more