- Parexel (Baltimore, MD)
- …trials are the first step in testing these novel treatments in humans. At Parexel, the ** Call Center Agent ** is a business crucial role in ensuring panels of ... screening appointment dates/times and communicating this information to all relevant call - center personnel + Communicating and coordinating status of recruitment… more
- Bank OZK (Little Rock, AR)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... Knowledge, Skills & Abilities + Comprehensive knowledge of online banking software and call center policies and procedures. + Knowledge of card systems and… more
- Sabre (Orlando, FL)
- …We strive to provide the guest with the best experience from the first phone call . What does a Customer Service Reservation Agent do? + Assist our guest ... At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects...renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for… more
- DHL Express, Inc. (Middleburg Heights, OH)
- …Start YOUR career with DHL today DHL is currently hiring for a Service Agent . Operation Agents provide operational management and support at service center ... safety, security, regulatory, and company policies. This is an "on- call " position, meaning that there are no set hours...customer service, sales and operational support for the Service Center * Answers phone and greets visitors * Resolves… more
- Morley (Indianapolis, IN)
- …**_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role ... appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting...or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday +… more
- Home Depot (Northlake, IL)
- …Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The ... to maximizing productivity and leverage expenses for the Home Depot distribution center . DC Operations Managers must analyze trends, solve problems and motivate and… more
- Home Depot (Hatfield, PA)
- …(MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial goals. ... drivers or indirectly through 3PL on-site delivery or transportation delivery agent ) to ensure performance meets expectations. **Direct Manager/Direct Reports:** +… more
- ABBTECH Professional Resources, Inc. (MD)
- …Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences. + Implement S3-based call and chat transcript ... build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon...Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation. + Enable and… more
- Carnegie Mellon University (Pittsburgh, PA)
- …real-world traffic situations, including unusual pedestrian behaviors, edge cases, and multi- agent interactions in urban environments. + Conduct research on how to ... Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!** **For a… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …Cloud platform to support business requirements. + Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys ... Cloud. (Required) + Strong knowledge of Genesys Cloud architecture, APIs, call flows, and integrations. (Required) + Experience working with Healthcare Insurance… more
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