- NuAxis Innovations (Washington, DC)
- ** Call Center Analyst - HR Desk** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... work, so join our team NOW! We are currently seeking a talented and motivated ** Call Center Analyst - HR Desk** for a Full-Time position. **Job Summary:** We… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... those and existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current and future state process flow… more
- Disabled Veteran Solutions (Erie, PA)
- …W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | ... Role We are seeking a detail-oriented and analytical Workforce Management Analyst to support our call center operations. This role is critical in ensuring… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. ... The Call Center Quality Analyst 1 is responsible for monitoring call quality for 1) scheduling and registration calls, and/or 2) provider on- call … more
- COOLSOFT (Dauphin County, PA)
- …wiring, hooking up or unhooking anything, no remote access nothing like that. The Call Center Analyst analyzes and troubleshoots business application support ... the office and 5 days out of the office. Description : The Help Desk Analyst is doing call center work. They are taking calls and helping people on the… more
- TEKsystems (Harrisburg, PA)
- Now hiring! This hybrid Call Center Analyst role involves providing support to users via phone and email, helping with login issues, password resets, and ... navigating business applications. The position focuses on software troubleshooting-no hardware setup or remote access is required. Candidates will work a mix of onsite and remote days, with initial training conducted in person. Shifts are either 8:00 AM to… more
- Teleperformance USA (North Lauderdale, FL)
- …required to manage staffing plans and performance.** **Qualifications** + **Minimum 2 years call center experience and 6 months WFM experience** + **Must ... based on client requirements to determine workforce needed to meet fluctuating call volumes and staffing demands.** + **Management of internal staffing files (ie… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data… more
- Houston Methodist (Katy, TX)
- …in lieu of degree **WORK EXPERIENCE** + Three years of experience in a call center operation to include two years in quality assurance, process improvement, ... At Houston Methodist, the Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
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