- Insight Global (Cascade, MI)
- Job Description We are seeking a detail-oriented and mission-driven Healthcare Call Center Quality Analyst to help ensure a high standard of service and ... role plays a critical part in launching and scaling a new call center by establishing and executing quality monitoring processes, analyzing performance trends,… more
- Citigroup (Charlotte, NC)
- …and competitive value propositions to defined client segments with a multichannel focus. The Call Center and Branch Lead is a pivotal role focused on providing ... critical analytical support to SVPs leading branch and call center enablement initiatives. This position leverages data-driven insights to optimize performance,… more
- Teleperformance USA (Mcallen, TX)
- …management immediately** **Qualifications** + **Must be at least 18 years old** + **Previous call center experience with four (4) or more of the following:** + ... ensure all policies are understood** + **Ensure all QA Analyst reporting, and communication requirements are met** + **Thrive...experience** + **6 plus months experience as an inbound call center customer service representative** + **6… more
- Entergy (Little Rock, AR)
- …as: + Data analysis and collection + Cross-functional solution delivery + Customer service or call center experience + Analyst II: + 2+ years of technical ... This position may be filled as an Info Sec Analyst I, II or III, depending on the selected...collection + Cross-functional solution delivery + Customer service or call center experience + 1+ year of… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... call center to be successful. To ensure success as a Call Center Trainer/Quality Assurance Analyst , you should have excellent knowledge of Call … more
- Teleperformance USA (Mcallen, TX)
- …may be required)** + **Information exchange with client and all their vendors in a virtual call center environment** + **Thrive as a team player in a fast paced, ... + **90 days in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must have solid customer… more
- Performance Food Group (Glenwillow, OH)
- …(or relevant education experience) as a computer operator, technical support professional, or call center analyst * Proficiency with Microsoft Office ... years of experience as a computer operator, technical support professional, or call center analyst * Post-secondary diploma or degree in computer/networking… more
- Lockheed Martin (Orlando, FL)
- …\(EO\) business\. The position is a Senior Security Analyst for the Security Operations Center - Customer Support \( Call Center \) team\. The analyst ... will provide inbound Call Center support to Lockheed Martin employees, security professionals and government agencies\. Duties would also include, but are not limited to, processing domestic and international visits, Non\-Disclosure Agreements, system… more
- Indeavor (Madison, WI)
- …1 Service Center Manager Position Summary What You'll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor Call ... with customer contracts and Service Level Agreements (SLAs). The Indeavor Call Support Analyst must be curious and empathetic. Most importantly a candidate must… more
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