- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... and all other operational management associated with day-to-day contact center operations. Operationally, the Associate Director is...sales through the actions of others + Understanding of call center tools and technology used to… more
- Kaleida Health (Buffalo, NY)
- ** Director of Call Center ** **Location:** **Larkin Bldg @ Exchange Street** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift 1** ... **Job Description** **The Director of Call Center Operations is a transformative leader responsible for building and operating a high-performance,… more
- Mass Markets (Mesilla, NM)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- City of New York (New York, NY)
- …more than $4 billion of revenue annually. Under the direct supervision of the Call Center Director , with wide latitude for independent judgement and ... action, the selected candidate will work with the Call Center team of Supervisors to develop and implement a training structure to facilitate the development of… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure operation of… more
- CenterWell (St. Paul, MN)
- **Become a part of our caring community and help us put health first** The Director of CenterWell Call Center Technology Enablement will lead the execution ... telephony, CRM platforms, self-service tools and AI/automation capabilities. The Director of CenterWell Call Center ...and AI/automation capabilities. The Director of CenterWell Call Center Technology Enablement will be responsible… more
- University of Virginia (Charlottesville, VA)
- …fulfillment automation, packaging, central fill, home delivery, order processing, and centralized call center operations. The Director collaborates with ... The Director , Pharmacy Central Fulfillment Services is responsible for...leadership, integration, and oversight of centralized pharmacy fulfillment and call center operations within the UVA Health… more
- Comfort Windows (Syracuse, NY)
- …potential email marketing and outbound call campaigns. + Assist the Marketing Director / Call Center Manager in brainstorming and developing outbound ... is seeking an experienced Sales Lead Generation Specialist to join our Syracuse Call Center . The hours are Monday through Friday from 8:30am - 5:00pm, with… more
- Covenant Health Inc. (Knoxville, TN)
- …and assignments during call downtime. + All other duties as assigned by the Call Center Director , Manager or Team Lead. + Follows policies, procedures, ... Overview Rapid Access Coordinator, Call Center Full Time, 80 Hours Per Pay Period, Night Shift Covenant Health Overview: Covenant Health is the region's… more
- University of Rochester (Rochester, NY)
- …with or leads emergency response. + Acts as a back-up for the Data Center Director . + Supports Data Center on- call rotation. + Leads staff meetings. + ... emergency response. + Acts as a back-up for the Data Center Director . + Supports Data Center on- call rotation. + Leads staff meetings. + Manages Data … more
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