- Bank OZK (Ozark, AR)
- …practices. + Organizes and plans implementation of strategic initiatives provided by senior call center management . + Resolves complex and/or highly ... Job Purpose & Scope The Call Center Manager is responsible for...job functions, duties, skills, and standards may be added. Management reserves the right to add or change the… more
- Luxury Bath Technologies (Wichita Falls, TX)
- …team and help us continue our growth. What We're Looking For: + 3-5 years of Call Center Management experience + Strong computer and communication skills + ... Join Our Growing Team as a Call Center Manager At Luxury Bath...with a focus on team success + Exceptional time management , organizational, and problem-solving skills + Ability to handle… more
- Bank OZK (Little Rock, AR)
- …issues and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related ... coaching and feedback discussions with call center staff. + Delivers feedback and/or...attention to detail. + Ability to demonstrate effective time management skills. + Skill in using computer and Microsoft… more
- Insight Global (Richmond, VA)
- …operation. The ideal candidate must be confident, emotionally intelligent, and well versed in call center management with expertise in modern telephony and ... Job Description Our client is seeking a call center manager to support a team of five supervisors. Customer Service Manager, Senior to provide direction and… more
- Atlantic Health System (Morristown, NJ)
- … Center Team is seeking a full-time intern to work alongside our internal call center management team. The interns' responsibilities will include but not ... + Excellent analytical and communication skills to clearly present findings to management team. EEO STATEMENT Atlantic Health System, Inc. is an equal employment… more
- Mass Markets (Savannah, GA)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... and development of supervisors and all other operational management associated with day-to-day contact center operations....sales through the actions of others + Understanding of call center tools and technology used to… more
- FirstBank PR (San Juan, PR)
- …values, culture and philosophy. . Bank-Wide products knowledge . Team work orientation . Call Center management knowledge . Client service . Sales skills ... CUSTOMER SERVICE & SALES REPRESENTATIVE FIRSTLINE CALL CENTER FIRSTBANK PR Our Company At FirstBank PR, we strive to be a trusted advisor to our clients and our… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleQuality Management Specialist ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service ... Monitors, evaluates and certifies staff on the quality of call handling and other channel/functions based on established standards,...pressure with tact and poise + Knowledge of contact center quality management and training in a… more
- Mass Markets (Las Cruces, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... in the industry. Our team is looking for experienced call center leaders to support commercial and...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Mass Markets (Mesilla, NM)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... industry. Our team is looking for a highly skilled call center customer service manager who can...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
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