- City of New York (New York, NY)
- …Training is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of ... the DSS OPPT Call Center staff and information systems to ensure timely and accurate response to citywide requests for interpretation and clarification of… more
- VentureTech Solutions (Plantation, FL)
- …We are seeking a call center Executive in the role of "Director of Call Center Operations ". This position is IN OFFICE and the corporate office is ... located in Plantation, FL. Responsibilities for Director of Call Center Operations : + Provide strategic leadership for inbound and outbound call … more
- Brookfield Properties (Charleston, SC)
- …advancing your career with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for supporting ... environment. + Strong understanding of telephony systems (Five9 or similar) and call center operations . + Excellent communication skills with the ability to… more
- AssistRx (Overland Park, KS)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Mass Markets (Wichita, KS)
- …of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ... expanding, industry-leading organization. . We are seeking an Experienced Operations Supervisor to lead a team of agents in...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Kapsch TrafficCom North America (Louisville, KY)
- …skills to manage a dynamic team and drive operational excellence in our expanding inbound, call center . This role requires someone who can foster a positive team ... at least 1 year of management experience in a call center environment OR 5 years of...with deep understanding of customer support principles, technologies, and operations + Proven ability to support performance, training, and… more
- Mass Markets (Killeen, TX)
- …experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills + Fluent… more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.… more
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