- Mass Markets (Mesilla, NM)
- …is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... or older + High school diploma or equivalent + 2+ years of experience in call center operations management + Strong data entry and computer skills +… more
- Mass Markets (Wichita, KS)
- …organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Robert Half Technology (Menlo Park, CA)
- …supervisors and call center specialists. * Ensuring efficient call center operations and timely management of incoming requests * Opportunity for ... * Five years of leadership or management experience ideally in a call center or facilities operations environment. * The ability to lead a team… more
- Stanford Health Care (Menlo Park, CA)
- …as needed. **Locations** Stanford Health Care **What you will do** + Call Center and Service Request Operations Management :* Oversee the day-to-day ... Enhancement:* Identify opportunities for process improvement and develop strategies to streamline call center operations while enhancing the quality of… more
- Capital One (Plano, TX)
- …Diploma, GED or Equivalent Certification + At least 3 years of experience in Call Center or Back Office Operations Management + At least 2 years of ... Bankruptcy Department Operations Manager - Hybrid Are you a dynamic,...Lean, BPM Certification + At least 5 Years of Call Center Management Experience +...+ At least 5 Years of Call Center Management Experience + At least 5… more
- Sony Pictures Entertainment (Culver City, CA)
- …in: + Security technology (Access control systems, etc.), call center operations and contact, center management software, visitor management , ... responsible for managing and overseeing a team of service center agents, ensuring efficient operations by monitoring...security operations , parking operations and management , and facilities Management . + Strong skills… more
- Rush University Medical Center (Chicago, IL)
- …years demonstrated success/results in healthcare patient access, practice management or call center operations * Proven ability to operationalize ... The Supervisor of the Access Center is responsible for the supervision of the call center operations and providing consultation in support of the Rush… more
- City of Columbus (Columbus, OH)
- …oversee all aspects of the 311 Service Center , including call center operations , staff management , and technology implementation. The ideal candidate ... researches and compiles reports on Service Center activities and operations required by management and/or government regulators; Analyzes internal processes… more
- Three Saints Bay (Denver, CO)
- …strategy and performance meetings regarding all areas of Call Center operations . + Create and oversee the Performance Management Plan for all contract ... training be provided pursuant to the requirements of the Call Center operations as outlined...rules associated with an effective method. + Provide Federal Management operational effectiveness reports for special operations … more
- Humana (Honolulu, HI)
- …knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management Experience **Additional Information** ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
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