- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the … more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 1 (NYHELPS) Occupational Category Other ... or coordinating a quality assurance process in a customer call center . This experience must include directing and coordinating discrete projects and… more
- Bank OZK (Little Rock, AR)
- …opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback ... Job Purpose & Scope Prepares, coordinates, and conducts quality reviews and needs assessments to ensure ...discussions with call center staff. + Delivers feedback and/or training that supports… more
- LA Care Health Plan (Los Angeles, CA)
- …Auditor (QA) II is responsible for monitoring and actively influencing the Customer Solution Call Center team's quality performance, ensuring that the ... Customer Solution Center Quality Auditor II Job Category:...materials delivered to various internal departments and off site Call Center vendor to measure product knowledge.… more
- State of Georgia (Fulton County, GA)
- Quality Rated Family Support Call Center Specialist Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/67596/other-jobs-matching/location-only) New ... + Experience working in a customer service call center + Knowledge of DECAL, Quality Rated (QR), and Child Care Services (CCS) policies, procedures, and… more
- Needham Bank (Needham, MA)
- …Learn, and Do the Right Thing) EDUCATION & EXPERIENCE + Must have 2+ years in call center or learning and quality experience + Knowledge of banking preferred ... (Customer Care Center ) and BCC (Business Care Center ) customer experience through the quality program,...quality , customer surveys and real time monitoring of call queues to support the customer and employee experience… more
- HonorHealth (Phoenix, AZ)
- …and procedures. The person in this role will assist in developing, creating and implementing call center quality processes and procedures; as well as making ... at least 2 years of training experience in Healthcare call center or similar environment. The position...quality of the performance of our Customer Navigation Center call center coordinators who… more
- Robert Half Office Team (Burnsville, MN)
- …and supervisors to address escalated issues and ensure customer satisfaction. + Follow established call center protocols, KPIs, and quality standards to meet ... a thriving, fast-paced environment? Robert Half is seeking skilled and motivated Call Center Representatives for an exciting opportunity based in the Twin Cities… more
- Kelly Services (Bothell, WA)
- …Education, Training, Traits:** * 2 years of experience in a role within a call center , preferably in a quality regulated medical device environment, ... are encouraged to send their request to ###@bauschhealth.com or call ### and let us know the nature of...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Bausch Health (Bothell, WA)
- …Education, Training, Traits:** * 2 years of experience in a role within a call center , preferably in a quality regulated medical device environment, ... of the application process, they are encouraged to send their request to ###@bauschhealth.com or call ### and let us know the nature of the request and their contact… more
Recent Jobs
-
Sr. Systems Programmer
- Evertec Group, LLC (PR)
-
Lead Data Engineer - Capital One Software (Remote)
- Capital One (Richmond, VA)
-
Senior Software Engineer I - Full Stack Java Developer
- Walgreens (Deerfield, IL)
-
Digital Development Lead (Java & AWS)
- BMO Financial Group (Naperville, IL)
Related Job Searches:
Auditor Call Center Quality,
Call,
Call Center,
Call Center Quality Associate,
Call Center Quality Assurance,
Call Center Quality Control,
Call Center Quality Manager,
Center,
Quality,
Quality Center