- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work ... in Medley. The Call Center Quality Analyst 1 is responsible for monitoring call quality for 1) scheduling and registration calls, and/or 2)… more
- Antech Diagnostics (Lake Success, NY)
- …as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech ... veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will...quality assurance, workforce management, and customer experience. The analyst will work extensively with data sources such as… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …company while maintaining our small business family style culture. **Essential Job Summary:** The Call Center Workforce Analyst is a pivotal role within a ... always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus...field required. + 2+ years of experience in a call center environment, with expertise in workforce… more
- Insight Global (Stamford, CT)
- Job Description Insight Global is hiring for a Call Quality Analyst to sit 4 days a week onsite for a large, telecommunication company. This person would be ... Service Transformation Team within the Customer Operations Organization. This call quality Analyst will be...using PowerPoint Bachelors Degree Telecommunication Experience Previous experience within a call center Call listening… more
- NTT DATA North America (Dallas, TX)
- We have an Inbound Customer Call Center position available for 12 months and REMOTE. The position is temp to perm opportunity. The pay rate is $20/hour W2. If ... new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency...conducive to servicing Customer Service customers with the same quality as an onsite environment. The workspace must be… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic projects ... many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center ... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more
- Johns Hopkins University (Baltimore, MD)
- …the Center for Media and Technology Solutions in providing high- quality classroom technology support, maintenance, and event support across the Homewood Campus, ... WSE's Center of Media and Technology Solutions is seeking...East Baltimore and APL campuses. Senior IT Technical Solution Analyst assists with AV configuration, hybrid course delivery, technical… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior (Sr.) Financial Analyst position is responsible for maintaining and performing complex data analysis related to the clinical or ... assigned entity or hospital and/or contractual relationship. The Sr. Financial Analyst is also responsible for independently compiling and reporting information as… more
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