- Grand Canyon Education (Phoenix, AZ)
- …listening skills, and clear and concise dialog. + Maintain contact center quality standards; effective call control , verbiage, routing, and customer ... Student Worker - Student Contact Center - Call Center ...potential student inquiries into inquiry management database with high quality and attention to detail. + Conduct Live Chat… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager...answered within 60 seconds, conducting regular quality control inspections using the Avaya Aura Contact Center ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION RESPONSIBILITIES:** + Oversees the… more
- Bank OZK (Little Rock, AR)
- …opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback ... quality reviews to ensure that service and quality control standards are met. + Analyzes...discussions with call center staff. + Delivers feedback and/or training that supports… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 1 (NYHELPS) Occupational Category Other ... a quality assurance process in a customer call center . This experience must include directing...a position in accordance with the Immigration Reform and Control Act of 1986.If you are a retiree currently… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Lead Call Center Agent position is responsible for assisting the Operations Manager with daily operations and coverage of department ... completion of calls, and documentation of calls. The Lead Call Center Agent position reviews and documents...level of service is maintained by completing and documenting Quality Assurance call backs. + Follows up… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Supervisor (4763)** Location **Martinsburg, WV** Job Code **4763** \# of Openings **1** Apply Now ... Bay, LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Supervisor.** **POSITION RESPONSIBILITIES:** + Serve as the primary… more
- Arena Technical Resources, LLC (New Brunswick, NJ)
- Call Center Representative Location: New Brunswick, NJ, US Job ID: ATR 17425 Job Description Job Title: Call Center Representative Job Location: New ... manages energy efficiency programs and is seeking an energetic Call Center Customer Service Representative (CSR) to...to meet short turnaround times while adhering to strict quality control standards. - Ability to multitask… more
- TEKsystems (Houston, TX)
- …advocate in offering products and services. . Works assigned reports to provide quality control . - Receive and process wire requests from members following ... informed and professional assistance to all members and associates. Skills Call center , Customer service, Customer support, Customer service oriented, Help… more
- Luxury Bath Technologies (Sacramento, CA)
- Call Center Representative America's Dream HomeWorks, one of the fastest-growing names in the acrylic bath remodeling industry, is seeking a talented Call ... are looking for full-time staff to work at our call center . Job Overview: The ideal candidate...appointment scheduling for sales representatives or canvassers. + Perform quality control on phone calls. + Follow… more
- Adecco US, Inc. (Miami, FL)
- …procedures, and customer needs. + **Productivity Enhancement:** Analyze and maximize call center efficiency. + **Training & Development:** Train, supervise, ... + **Interdepartmental Coordination:** Serve as the communication bridge between call center , kitchen, and delivery team. **Supervisory Responsibilities:**… more
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