- AECOM (Indianapolis, IN)
- …Traffic Management Center also includes, but not limited to, + Monitoring CCTV traffic cameras, radio communications with INDOT personnel and other emergency ... is actively seeking a productive, flexible, and highly talented Traffic Management Center Operator for immediate employment in Indianapolis, IN. - NOT A REMOTE… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager...+ Oversees the quality assurance and performance monitoring functions for the contact center , ensuring ... a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager.** **POSITION...quality control inspections using the Avaya Aura Contact Center system and MMLD database to track performance metrics… more
- Mass Markets (Mesilla, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ensure… more
- University of Pennsylvania (Philadelphia, PA)
- …Job Title Clinical Research Monitoring and Auditing Specialist (Abramson Cancer Center ) Job Profile Title Clinical Research Quality Specialist C Job ... Description Summary The Abramson Cancer Center (ACC) Department of Operations, Compliance and ...Monitoring (DOCM) is seeking a The Clinical Research Quality Specialist, Sr. to support our clinical research mission.… more
- Transdev (San Jose, CA)
- …+ Manage and improve call center performance through performance monitoring , problem resolution, system audits and quality assurance measures. + Aid ... Key Responsibilities: + Establish a high standard for productivity, quality , customer service as well as define user guidelines....evaluating team results and objectives. + Maintains and improves call center operations by monitoring … more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... quality assurance evaluations (Phone, Email, Chat) using our Call Center Standards. This role will be...Center procedures to improve their performance. + Observing Call Center employees while monitoring … more
- Mass Markets (Killeen, TX)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- Mass Markets (Garden City, GA)
- …a trusted partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors ... service levels, deliver specific sales objectives and support the call center in all facets. Candidates for... + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on performance!** + ... Member and Provider Services Supervisor provides leadership and coordinates activities of the call center department. To best serve its clients and their… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
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