- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the below qualities: + Proven experience in a contact center environment. + Demonstrated supervisory experience with a track...and engage team members. + Proficiency in using contact center software and analytics tools to drive performance. +… more
- ICF (San Antonio, TX)
- Description Purpose of the Position: The **Office of Refugee Resettlement National Call Center (ORRNCC) Supervisor ** will oversee call specialists who ... psychological support and interventions. * Work closely with the call center staff, ORR sponsors, and client's...execution of deliverables and services. * Provide guidance and supervisor to caseworkers and their management of refugee cases… more
- Mass Markets (Wichita, KS)
- …established ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to support inbound customer service, ... screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries,… more
- Peckham, Inc. (Phoenix, AZ)
- …your application so we can gain a complete view of your experiences* Peckham Inc. - Bilingual Contact Center Supervisor SUMMARY The Bilingual Contact ... equivalent + 3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee COMPETENCIES Analytical… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this ... + Escalate complex issues to the appropriate department or supervisor as needed. + Provide follow-up communication to ensure...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Ortho Sport and Spine Physicians (Atlanta, GA)
- Job Title: Retention Specialist - Call Center Location: Dupree Department: Customer Service/Retention Reports To: Call Center Leader Position Summary: We ... a dedicated and customer-focused Retention Specialist to join our Call Center team. In this role, you...the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor… more
- VNS Health (Manhattan, NY)
- OverviewAssists the designated Contact Center Shared Services Manager in the development, implementation, coordination, and supervision required to maintain an ... in the planning, coordination and implementation of training programs for Contact Center Shared Services (CCSS) staff. * Researches, collects and analyzes data;… more
- M&T Bank (Williamsville, NY)
- …skills Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... **Location** **: Amherst Center - hybrid after 6 months (2 days...is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit… more
- Mass Markets (Wichita, KS)
- …people each week answering incoming calls and making outgoing calls to consumers. Call Center Representatives professionally manage a variety of accounts, taking ... trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- ICF (Austin, TX)
- …emotional, behavioral, or psychological supports and interventions. * Work closely with the call center staff, ORR (Office of Refugee Resettlement) and client's ... Description Purpose of the Position: The ORRNCC ** Call Specialist** will be responsible for providing quality...caller is in crisis. The position reports to the supervisor . **Must be capable of successfully completing a Public… more
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