- Sanofi Group (Morristown, NJ)
- …affordability education to both patients and call center agents; copay call center vendor relationships and work closely with internal and external ... to support patient needs. + Provide direction and guidance to vendor (s) on call center structure and day-to-dayprogram operations. + Analyze program… more
- BioLife Plasma Services (Bannockburn, IL)
- … performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and ... field. + Advanced degree (MBA or equivalent) preferred. + Relevant certifications in call center management or vendor management are a plus. **Preferred** +… more
- State of Massachusetts (Marlborough, MA)
- …brief for the 2025 year-in-review. Another project will involve data collected by a call center vendor which operates during emergency activations. Data are ... tracked by the telephonic system, and the intern will support streamlining and visualizing these data. *This internship opportunity is available to undergraduate or graduate students currently enrolled at an accredited college or university.* *General Duties:*… more
- M&T Bank (Williamsville, NY)
- … Center ** **Schedule** **: Monday-Friday 8AM-5PM (flexible)** ** ** **_*Experience managing vendor relationships for a call center strongly preferred_** ... **Overview:** Manages and participates in the completion of vendor risk assessments and due diligence and ongoing monitoring...or service offered. + Manage the completion of third-party call monitoring to ensure adherence to rules and regulations… more
- J&J Family of Companies (Titusville, NJ)
- …America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager, Call Center Operations, located in Titusville, New Jersey.** **About ... from any location to apply. **Purpose** : The Manager, Call Center Operations is part of the...an optimal patient / customer experience. + Assist in vendor budget planning, resource allocation, and manage to ensure… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …required. + Bachelor's Degree or equivalent experience preferred. + Minimum of 5 years Call Center or related business experience required. + Must be analytical ... Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/ Vendor management, and process… more
- Humana (San Juan, PR)
- …a part of our caring community and help us put health first** The Call Center Representative 2 represents the company by addressing incoming telephone, digital, ... or written inquiries. The Call Center Representative 2 performs varied activities...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
- TECO Energy (Ybor City, FL)
- …Normal working conditions with occasional weekend and overtime requirements, including on- call support. Technology Asset & Vendor Management Analyst POSITION ... **Title:** Technology Asset & Vendor Management Analyst, Service Now Focus, Progression **Company**...Progression **Company** : Tampa Electric Company **Location:** Ybor Data Center **State and City:** Florida - Ybor City **Shift:**… more
- Insight Global (Des Plaines, IL)
- … Call manager) E911 Voice Gateway experience Contact Center VoIP experience ( call in for Call Center ) Unity connection (voicemail) Webex experience - ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...they have migration experience from on call Call manager to Call vendor )… more
- MAPFRE Insurance (Webster, MA)
- …to be an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Call Center , Operations Manager, ... Vendor Operations Support Rep (Hybrid) Date: Aug 15,...Location: Webster, MA, US Company: MAPFRE **Job Summary:** The Vendor Operations Support Representative serves as the primary subject… more
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