• Associate Director, Affordability COE PB…

    Sanofi Group (Morristown, NJ)
    …affordability education to both patients and call center agents; copay call center vendor relationships and work closely with internal and external ... to support patient needs. + Provide direction and guidance to vendor (s) on call center structure and day-to-dayprogram operations. + Analyze program… more
    Sanofi Group (07/22/25)
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  • Donor Care Lead

    BioLife Plasma Services (Bannockburn, IL)
    … performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and ... field. + Advanced degree (MBA or equivalent) preferred. + Relevant certifications in call center management or vendor management are a plus. **Preferred** +… more
    BioLife Plasma Services (07/19/25)
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  • Data Information and Project Support Intern

    State of Massachusetts (Marlborough, MA)
    …brief for the 2025 year-in-review. Another project will involve data collected by a call center vendor which operates during emergency activations. Data are ... tracked by the telephonic system, and the intern will support streamlining and visualizing these data. *This internship opportunity is available to undergraduate or graduate students currently enrolled at an accredited college or university.* *General Duties:*… more
    State of Massachusetts (07/19/25)
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  • Vendor Management Manager

    M&T Bank (Williamsville, NY)
    Center ** **Schedule** **: Monday-Friday 8AM-5PM (flexible)** ** ** **_*Experience managing vendor relationships for a call center strongly preferred_** ... **Overview:** Manages and participates in the completion of vendor risk assessments and due diligence and ongoing monitoring...or service offered. + Manage the completion of third-party call monitoring to ensure adherence to rules and regulations… more
    M&T Bank (08/16/25)
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  • Manager, Call Center Operations…

    J&J Family of Companies (Titusville, NJ)
    …America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager, Call Center Operations, located in Titusville, New Jersey.** **About ... from any location to apply. **Purpose** : The Manager, Call Center Operations is part of the...an optimal patient / customer experience. + Assist in vendor budget planning, resource allocation, and manage to ensure… more
    J&J Family of Companies (08/16/25)
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  • Vendor Quality Specialist - Dividend UCC

    Fifth Third Bank, NA (Cincinnati, OH)
    …required. + Bachelor's Degree or equivalent experience preferred. + Minimum of 5 years Call Center or related business experience required. + Must be analytical ... Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/ Vendor management, and process… more
    Fifth Third Bank, NA (08/08/25)
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  • Puerto Rico Call Center Rep Work…

    Humana (San Juan, PR)
    …a part of our caring community and help us put health first** The Call Center Representative 2 represents the company by addressing incoming telephone, digital, ... or written inquiries. The Call Center Representative 2 performs varied activities...take a language proficiency assessment, provided by an outside vendor , to ensure competency. Applicants will be required to… more
    Humana (08/08/25)
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  • Technology Asset & Vendor Management…

    TECO Energy (Ybor City, FL)
    …Normal working conditions with occasional weekend and overtime requirements, including on- call support. Technology Asset & Vendor Management Analyst POSITION ... **Title:** Technology Asset & Vendor Management Analyst, Service Now Focus, Progression **Company**...Progression **Company** : Tampa Electric Company **Location:** Ybor Data Center **State and City:** Florida - Ybor City **Shift:**… more
    TECO Energy (08/07/25)
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  • UC Engineer ( Call Manager/Contact…

    Insight Global (Des Plaines, IL)
    Call manager) E911 Voice Gateway experience Contact Center VoIP experience ( call in for Call Center ) Unity connection (voicemail) Webex experience - ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...they have migration experience from on call Call manager to Call vendor )… more
    Insight Global (07/26/25)
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  • Vendor Operations Support Rep (Hybrid)

    MAPFRE Insurance (Webster, MA)
    …to be an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Call Center , Operations Manager, ... Vendor Operations Support Rep (Hybrid) Date: Aug 15,...Location: Webster, MA, US Company: MAPFRE **Job Summary:** The Vendor Operations Support Representative serves as the primary subject… more
    MAPFRE Insurance (07/21/25)
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