- BioLife Plasma Services (Bannockburn, IL)
- …+ Advanced degree (MBA or equivalent) preferred. + Relevant certifications in call center management or vendor management are a plus. **Preferred** ... performance and vendor effectiveness **Technical Integrations** : + Implement advanced call center technologies, such as AI, IVR systems, CRM tools, and… more
- M&T Bank (Williamsville, NY)
- … Center ** **Schedule** **: Monday-Friday 8AM-5PM (flexible)** ** ** **_*Experience managing vendor relationships for a call center strongly preferred_** ... or service offered. + Manage the completion of third-party call monitoring to ensure adherence to rules and regulations...partners and vendors. + Advise business unit partners on vendor management requirements and communicate potential risks… more
- TECO Energy (Ybor City, FL)
- …weekend and overtime requirements, including on- call support. Technology Asset & Vendor Management Analyst POSITION CONCEPT: The Technology Asset & Vendor ... **Title:** Technology Asset & Vendor Management Analyst, Service Now Focus,...Progression **Company** : Tampa Electric Company **Location:** Ybor Data Center **State and City:** Florida - Ybor City **Shift:**… more
- Sanofi Group (Morristown, NJ)
- …affordability education to both patients and call center agents; copay call center vendor relationships and work closely with internal and external ... and champion continuous improvement. + Develop and maintain knowledge management tools, Work Instructions, SOPs, Call Guide,...support patient needs. + Provide direction and guidance to vendor (s) on call center structure… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/ Vendor management , and ... Risk Management and external Vendors to perform call monitors, including participating in vendor calibration...or equivalent experience preferred. + Minimum of 5 years Call Center or related business experience required.… more
- J&J Family of Companies (Titusville, NJ)
- …America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager, Call Center Operations, located in Titusville, New Jersey.** **About ... application. We invite candidates from any location to apply. **Purpose** : The Manager, Call Center Operations is part of the Patient & Customer Care Solutions… more
- Insight Global (Des Plaines, IL)
- … Call manager) E911 Voice Gateway experience Contact Center VoIP experience ( call in for Call Center ) Unity connection (voicemail) Webex experience - ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...they have migration experience from on call Call manager to Call vendor )… more
- MAPFRE Insurance (Webster, MA)
- …+ 4-6 years of relevant experience in operations, IT coordination, or vendor management . + Strong communication, organizational, and problem-solving skills. At ... Vendor Operations Support Rep (Hybrid) Date: Aug 15,...equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Call … more
- Centene Corporation (Topeka, KS)
- …to exceed quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill ... 5 years of management experience and experience working within a call center environment.** **Education/Experience:** Bachelor's degree in Nursing or other… more
- Astellas Pharma (Northbrook, IL)
- **Global Network & Call Center Technologies Lead** Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every ... **Purpose:** We are seeking a visionary and technically skilled Global Network & Call Center Technologies Lead to oversee the design, transformation, and secure… more
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