- CVS Health (Springfield, IL)
- …make a large impact in your next role? Join CVS Health as the Manager of Call Center Customer Service with our Services & Benefits division. As the Manager, you ... remote role. Candidate must be flexible to work during call center hours which are as follows:...to implement and communicate process improvements. + Collaborate with Vendor Management and third-party vendors to achieve… more
- MAPFRE Insurance (Webster, MA)
- …an equal opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Operations Manager, Information Technology, Help ... Vendor Operations Support Rep (Hybrid) Date: Apr 21,...procedures, providing expert guidance, quality support and leading knowledge management initiatives. Works with leadership to support our fast-paced… more
- Centene Corporation (Austin, TX)
- …to exceed quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill ... and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations...daily operations of 24 hour, seven days a week call centers. Mentor subordinate site management in… more
- Insight Global (Schaumburg, IL)
- …. Skills and Requirements 1-3 years of experience in Data Entry or Call Center roles Experience with Microsoft Excel, specifically VLOOKUPs and reviewing ... an ERP System (JD Edwards, Oracle, or similar) Financially savvy Finance and vendor management background null We are a company committed to creating diverse and… more
- Walgreens (Deerfield, IL)
- …Job Summary The Technology Analyst II is responsible for supporting Call Center phone based activities and provides vendor support for specified functional ... the successful implementation of small to midsized enhancements. Provides support for Call Center phone-based support activities. Tasks to focus primarily upon… more
- AssistRx (Overland Park, KS)
- …Benefits and 401k included. Shift time: 2x 8:30-5pm, M-F The purpose of the Call Center Nurse is to provide education and support to individuals inquiring ... proper expectations of treatment documents all calls to meet the requirements of management , regulatory, and compliance + Works on special projects as required +… more
- Rush University Medical Center (Chicago, IL)
- …Job Qualifications:** * High school diploma * Minimum 2 years of experience in a call center . * Minimum 3 years of experience in front-line human resources or ... reduce customer case volumes. * Performs all work in accordance with established call /service center processes and procedures. * Works with and protects… more
- Lilly (Indianapolis, IN)
- …Provide metric trends and patterns for issues and improvements in call center performance. Implement changes with vendor as required + Review customer ... understanding of the healthcare and pharmaceutical environment, trends in call center execution of patient support programs,...in pharmaceutical or healthcare industry + Experience in contact center support + Vendor management … more
- Hartford HealthCare (Hartford, CT)
- …other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to come into work in adverse ... improve quality and productivity in all areas of our call center operation and customer service delivery...pager devices. Updates paging system software. Contacts paging service vendor for support and assistance. * Functions in accordance… more
- CoreSite (Chicago, IL)
- … management . The Manager - Data Center Operations is responsible for vendor management inclusive of daily work as well as service contracts. Project ... will also be directly responsible operational efficiency and energy management within the data center . The manager...Experienced people manager. + Proven leadership skills. + Experienced vendor management skills including service contract … more
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