- M&T Bank (Williamsville, NY)
- … Center ** **Schedule** **: Monday-Friday 8AM-5PM (flexible)** ** ** **_*Experience managing vendor relationships for a call center strongly preferred_** ... **Overview:** Manages and participates in the completion of vendor risk assessments and due diligence and ongoing monitoring...or service offered. + Manage the completion of third-party call monitoring to ensure adherence to rules and regulations… more
- J&J Family of Companies (Titusville, NJ)
- …States of America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager , Call Center Operations, located in Titusville, New Jersey.** ... candidates from any location to apply. **Purpose** : The Manager , Call Center Operations is...an optimal patient / customer experience. + Assist in vendor budget planning, resource allocation, and manage to ensure… more
- Insight Global (Des Plaines, IL)
- …calls are made ( call agent perspective to the flow through Call manager ) E911 Voice Gateway experience Contact Center VoIP experience ( call in for ... manage, secure, document, and support the systems within Data Center , Distribution Center , Public and Private Cloud...experience from on call Call manager to Call vendor ) -… more
- Centene Corporation (Topeka, KS)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- AssistRx (Overland Park, KS)
- …emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, identifying and ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …required. + Bachelor's Degree or equivalent experience preferred. + Minimum of 5 years Call Center or related business experience required. + Must be analytical ... Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/ Vendor management, and process… more
- TECO Energy (Ybor City, FL)
- …:** Steven Flanigan **Recruiter:** Mark E Koener TITLE: Technology Asset & Vendor Management Analyst, Progression PERFORMANCE COACH: Manager , Technology Asset & ... Normal working conditions with occasional weekend and overtime requirements, including on- call support. Technology Asset & Vendor Management Analyst POSITION… more
- MAPFRE Insurance (Webster, MA)
- Vendor Operations Support Rep (Hybrid) Date: Aug 15,...**Job Segment:** Call Center Representative, Call Center , Operations Manager , Recruiting, ... 2025 Location: Webster, MA, US Company: MAPFRE **Job Summary:** The Vendor Operations Support Representative serves as the primary subject matter expert supporting… more
- Serco (VA)
- …other Serco teams to deliver the highest level of customer service. **As a Call Center Representative, you can expect to:** + Receive inbound participant phone ... part of a large team supported by the Operations Manager . Our Ops Manager has over 20...At least six months to one year of previous call center experience. + Ability to obtain… more
- CoreSite (Orlando, FL)
- …infrastructure ownership, and customer space management. The Manager - Data Center Operations is responsible for vendor management inclusive of daily work ... without increasing uptime risk to the customer. A Data Center Manager is also responsible for ensuring...Systems + Double Interlock Pre-Action Systems + Experienced people manager + Proven leadership skills. + Experienced vendor… more
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