- Houston Methodist (Katy, TX)
- At Houston Methodist, the Access Center Workforce Management Analyst position is responsible for providing real-time intraday reporting and support for ... degree **EXPERIENCE** + Three years of experience in a call center operation to include two years...years in quality assurance, process improvement, data analytics, or workforce management + Experience with Automated Call … more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders, workforce … more
- JPMorgan Chase (New York, NY)
- …operations on a global basis, and fraud Investigations. As a Global Security Operations Center Analyst within our Global Security team, you are responsible for ... the firm's Crisis Management structure, operating 24x7x365. The GSOC Analyst coordinates directly with other security, resiliency, and intelligence professionals,… more
- East Boston Neighborhood Health Center (Revere, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers in the country, ... Avenue - Revere Position Summary: Position Summary: The Claims Analyst , under the direction of the Manager of PACE...reports to work on time and follows attendance and call -in procedures. + Works cooperatively and respectfully with others… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …planning processes including, but not limited to, capacity and resource planning, call center data analytics, and operational data reporting. You will ... Cross and Blue Shield of Minnesota Position Title: Senior Workforce Forecasting Analyst Location: Remote Career Area:...to vendors and schedulers. * Analyze and interpret historical call data to identify trends, patterns, and opportunities for… more
- Prime Therapeutics (Bismarck, ND)
- …work experience in data or statistical analysis in a production, call center or pharmacy environment + Experience with Workforce planning software (IEX, ... build the future of pharmacy with us. **Job Posting Title** Senior Workforce Planning Analyst - Remote **Job Description** The Senior Workforce Planning … more
- Bosch (Itasca, IL)
- …analytics. + At least 3 years' experience in similar roles, prior experience in contact center or call center industry. + Strong analytical and quantitative ... acquired company in Itasca (Roadside Protect Inc.), we are looking for a Forecasting Analyst to join our Workforce Management team. Roadside Protect is a strong… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... aligns with established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as the system administrator… more
- Kelly Services (Franklin, TN)
- …of directly related professional experience. + Preferred; one to two years in a call center role or contractors, which includes training, assigning work, and ... a proactive and professional Senior Planner for Vehicle Connected Services Contact Center Operations. This role is critical in monitoring and managing vendor… more
Recent Jobs
-
Senior / Lead Mechanical Engineer
- LTS ENERGY (Houston, TX)
-
Finance Analyst Intern- Eastern District (Summer 2026)
- Kiewit (Mount Pleasant, WI)
-
Program Coordinator- Health Insurance Information Counseling & Assistance Program (Hiicap)
- Lifespan (Rochester, NY)
-
Summer 2026 Internship: Continuous Improvement, Production - Plainsboro
- dsm-firmenich (Princeton, NJ)
Related Job Searches:
Analyst,
Call,
Call Center,
Call Center Analyst,
Call Center Workforce,
Center,
Workforce,
Workforce Analyst